Holiday Inn Express & Suites Williamstown - Glassboro

Luisa promptly helped with my request to warm the pool the morning after our arrival. We're still recovering from the ice storm, so we appreciated that. The facility was spotless and peaceful, and breakfast was amazing. Caitlin made checkout easy and even showed me the conference room after I asked about hosting a business event there. Our birthday celebration got off to a lovely start with Jackie greeting us warmly. When I mentioned that my husband and I were celebrating our birthdays, she surprised us with a suite upgrade. Since it was a new addition to the building, she called shortly afterward to check that we'd settled in comfortably. Her local restaurant suggestions were spot on, and the food was delicious. She checked on us again that evening and asked if we needed extra pillows. Thank you to the whole staff for the warm hospitality and for making our birthdays so memorable. Their care and attention made the stay unforgettable. Regina (01/2026)

I feel very safe here as a woman traveling alone, and being able to bring my dog was a relief since I can't travel without him. The lobby was clean when I arrived, and the guests I met were quiet and friendly. My room was clean too: I checked the beds for stains or signs of bugs, and wiped the bathroom floor with no dirt showing on the wipe. I usually bring disinfectant wipes and clean hotel surfaces myself. They provide Dove hand soap, lotion, and body wash, though I had my own supplies. I forgot a razor and could get one free at the front desk, which was great. Breakfast was tasty, and the dining area was clean. There's an indoor pool too. I stayed at one of their hotels in New Orleans before, but this location is probably my favorite. I'm definitely booking again.

The room was cozy, clean, and had a very comfortable bed. We had no noise problems and enjoyed everything about our two-night stay. The staff were amazing and gave us excellent service, and the free breakfast was hard to beat. I'd highly recommend it.

We never got the room cleaning we expected, and I won't stay here again. I spent a week here in September, with my fiancee's mother paying for the stay. We're not germaphobes, but we like a clean room. After our first night, we were out all day visiting his mother. We'd taken down the do-not-disturb sign, but when we came back, the bagged trash from dinner was still by the door, our used towels were still in the bag we'd left there, and the bed hadn't been made. My fiancee asked the front desk about it. They said rooms for guests staying longer than three days are cleaned every other day, and that pool access and “free breakfasts” were provided in place of daily cleaning. We never used the pool, and breakfast is complimentary because of the franchise, not a substitute for cleaning. The clerk said they'd clean the next day, but they didn't.