Quality Inn & Suites Monterey I-40
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bedsheets
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
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Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bedsheets
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
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Suite
- Private bathroom
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Marlene C.
The room itself was already a problem: it smelled strongly of cigarettes, the AC wasn’t working right, the toilet wouldn’t flush properly, and gray water came out of the bathtub faucet. We stayed at the Quality Inn in Monterey, TN off I-40, and later that evening I stepped outside briefly with our two small dogs off leash. They’re calm, friendly, well-trained dogs, and there was no disturbance or issue with other guests. We respect that hotels have rules. But staff came to our room and spoke rudely instead of handling it professionally or giving us a respectful warning. At 10 PM, they gave us just 30 minutes to leave, with no refund and no reasonable attempt to sort things out. There was no damage, aggression, or complaint from anyone else, yet we were treated as if we’d done something much worse. Customer service and basic courtesy matter. This could have been handled respectfully, but it became one of the most humiliating hotel stays we’ve had, and one of our worst experiences in many years of traveling.
Morgan R.
A warm welcome after a long drive made this such a nice overnight stop for my road trip. The front desk staff were friendly and helpful, and everything was very clean and well kept. There are snacks for sale in the lobby, plus fast food, coffee, and two gas stations just a short walk away. It would also be a good base for staying longer and seeing the area. Thanks for a great experience.
eve W.
The place could use some work, though the price was very good. There weren’t any paper towels in the common restroom, the shower head in our bathroom didn’t work, the toilet paper holder was coming loose, and the sink faucet was wobbly. The building seems to be running on a shoestring budget, which wasn’t too surprising. The facility was VERY clean, and the ladies at the desk on both check-in night and check-out were VERY nice and helpful.
Wendy P.
We’ve tried a bunch of hotels when visiting family twice a year, and this one felt like home. Everyone was wonderful and helpful, and they made us feel welcome. Breakfast was good, including the coffee. We’ll definitely come back for future visits.
Peter K.
I felt unsafe after the way I was treated, and didn’t want to leave my belongings there. Heather was combative and argumentative from the moment I walked in on Friday. I raised the issue with the manager, but she defended Heather even though I felt Heather was clearly in the wrong. This is the worst Quality Inn I’ve ever seen. It’s a shame they’re a monopoly in town, but I’d rather sleep in my car than stay another night. They won’t get another dime from me. I’d give zero stars if I could.
Amenities
Everything available at this property
General Services
27 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Chapel
- Room service
- Linens
- Iron and board
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Family/Kid Friendly
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Air conditioning in public areas
- Smoke detector
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
4 available- Breakfast
- Vending machine
- Breakfast room
- Breakfast buffet
Business Services
3 available- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
2 available- Swimming pool
- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
3 available- Pets allowed
- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg) not available in all rooms
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
- Towels and bed linen
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
21.0 km
2.1 km 26 min walk
83 m 1 min walk
Attractions
20- Bee Rock Overlook2.1 km 26 min walk
- Hidden Hollow Park14.4 km
- City Lake Natural Area16.0 km
- Cinderella Park20.5 km
- Old Vehicle City USA21.4 km
Restaurants
19- Pizza Box83 m 1 min walk
- Mendola's Pizza582 m 7 min walk
- Tapatia Tienda La596 m 7 min walk
- Abba's Coffee House730 m 9 min walk
- Los Agaves736 m 9 min walk
Transit
1- Grey HoundBus21.0 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required