Days Inn & Suites by Wyndham Norton Shores/Muskegon

The pest problem was awful. We found droppings, then caught cockroaches and mice in our food box and had to throw the food out. Guests often seemed to be staying long term, and the smell of marijuana was common. The Wi-Fi and TV reception also need work. Dogs are allowed, and barking kept us up, but owners apparently don't have to clean up after them. Cats aren't allowed, even service cats. One man at reception had terrible manners and shouldn't be working in a hotel. This place felt like a health and safety risk. I'll never return. Save your money and book somewhere else.

The room was clean and the bed was comfortable, though the outside didn't look like much. I booked two months ahead and paid the price I'd been quoted, but they charged me another $50. I didn't take anything or leave a mess, and my dog didn't pee or make a mess on the floor, so I don't understand why I was charged extra.

I stopped here briefly on a road trip. Check-in was quick, and the room was clean. It worked out perfectly.

The staff member I spoke with about the needle was helpful, but the room and hotel had too many problems for me to recommend a stay. I found a used needle in the light fixture and stains on the sheets. People were fighting in the halls, and one morning my wife encountered a woman at the top of the stairs with nothing on below the waist. The bathroom sink was cracked and sagging, the door took force to open or close, and the room lighting was poor. The pool wasn't open. We stayed two nights and weren't pleased.