Chelsea International

The worst part for me was the staff. They were mean and unfriendly, and I left this hostel really disappointed. I've stayed in lots of hostels and never had such a bad experience. The rooms were tiny, with no curtains between the beds, and there weren't outlets close to the bedroom. The bathroom was dirty and the room smelled bad too. Coming to New York is a dream for us, so please be kind to your guests. If you don't like the city or hospitality work, maybe change jobs.

I spent five winter days here and everything was great. The bedroom and bathroom were clean, and lockers were available. Raffy and Rafael were really nice and helped me out when the snowstorm left me stuck in New York. Thank you, great hostel!

The room and bathroom were clean, though both were really tiny. Staff were friendly, the price was good, and they let us check in early. The location worked well too, with the metro just a few minutes away and a Target store nearby in a quiet neighborhood. Seems best suited to a short stay. Reception was open 24 hours, and payment was cash.

As travellers from India, new to the area, we hoped for basic courtesy and understanding. The staff at Chelsea International Hostel were extremely rude and unwelcoming, especially to visitors, and treated us harshly. It made for a very disappointing stay in a new country. If respectful, helpful service matters to you, I wouldn't recommend this place. I wish I could give the service zero stars.