Hilton Garden Inn New York Times Square South

Clean rooms, good service, and a great location. I took off a star because WiFi wasn't free. While I was on the top floor, my phone lost internet service and I could barely call or search the web.

The location by Madison Square Garden and Penn Station made getting around and finding city entertainment very easy. The room was clean, comfortable, and well appointed. My arrival went smoothly: check-in was flawless, the staff were courteous, and they kindly let me check in early, which was a big help. Their warm welcome set a nice tone for the trip. I'd recommend this hotel to travelers looking for comfort and easy access around New York City.

The room was small but clean and efficient, and I felt safe during my stay. I was able to check in and out on my phone, which was convenient. I came for a conference at the Javits center, and the hotel was well placed between there and MSG. There were plenty of places to eat within walking distance, with Times Square and other popular tourist spots not far away. I'd stay here again.

I paid about $230 for one night, and it's some of the best hotel money I've spent in years. The place was very clean and felt affordable and fantastic. Front desk staff were lovely, nice, and accommodating. I've seen people say the room is small, and I can imagine it would feel that way if you're from Iowa, but for a New York visit it's amazing. I haven't spoken to the general manager, but if I get the chance, I'd tell them how fantastic the staff were. New York isn't always easy, and this place made it easier.