Kalika Hotel

The rooms and housekeeping are great, and the people here actually care. There’s a real mix of class and humility throughout the place, which you don’t come across often. It’s in one of the liveliest parts of Niagara Falls for tourism, and I’d put this among the best motels to stay at. I’ve seen the comments about a rough past, but they’ve really stepped it up. Kalika gets 4.5 stars from me, though Google only allowed me to choose 4.

The staff have been so kind every time my family and I have stayed here. We’ve come back many times, and I’d happily recommend it. The rooms are clean, and they’ll bring fresh towels and blankets when you need them. When I asked at the front desk for a bed change, housekeeping was already at my third-floor room with clean sheets, blankets, and pillowcases by the time I got there. They even thanked us for keeping the room tidy. If you need somewhere while visiting the Falls, give this place a look instead of the bigger hotel names. La Cucina Di Mamma is right out front, too.

The rooms are good, and the place is clean and well kept. The main downside is the lack of an elevator, so we had to haul our luggage up to the third floor. The reception could do a better job as well. I’d give it 3 1/2 stars.

The front desk service was the worst part for me. The female receptionist of Indian background was hostile, unfriendly, and very unprofessional from the moment I arrived, for no clear reason. The property also smelled unpleasant, wasn’t clean, and seemed poorly maintained. There’s no elevator, it’s quite far from Niagara Falls, and parking is so limited that guests may have to look elsewhere. I wouldn’t recommend staying here under any circumstances, even if that meant staying outside the area. I won’t be coming back.