Riley B.
The room smelled bad and felt dirty, and it was missing basic things listed on the website. When I called to ask about them, the front desk basically said that if they weren't in the room, they didn't have them. Even without the deposit issue, this is the worst place I've stayed as someone who travels regularly. I also had a very unsettling experience with my security deposit. It wasn't returned after checkout, and when I called, no one apologized. They said I had to give them my card details to get it back, explaining that their computer system had crashed. I thought that made no sense, but I provided the information and did get the deposit refunded. It still felt like a scam they might do often, and I suspect other guests may not notice when their deposits aren't returned. Once mine was refunded, I reported the card as compromised. Something felt very off.

