Hampton Inn & Suites North Attleboro

The room was quiet, clean, and updated, and the staff were very friendly. Parking was easy, restaurants are nearby, and being so close to I 95 was convenient. The location and service are good, so I’d recommend it. One odd design choice: the bathroom entrance and luggage storage share a sliding door with no latch. Opening it could easily injure someone standing in the luggage area. It feels like a lawsuit waiting to happen.

One worker’s behavior really made the stay unpleasant. They were dismissive and rude, and even a basic question seemed to bother them. That attitude made the place feel unwelcoming and stressful, which overshadowed the rest of my stay. Hotels should help guests feel comfortable. I hope management addresses this, because the service was nowhere near acceptable.

The location made getting around easy, especially with Rhode Island so close. We’d probably stay here again. Our room was updated and comfortable, the breakfast was decent, and the staff were fine overall. We enjoyed our visit to this Hampton Inn.

They refunded the entire stay, but this shouldn’t have happened in the first place, and I never got the corporate number I asked for. We arrived around 8 on Wednesday night, picked up the room, then crossed the street to Applebee's for dinner. When we came back, the TV said “Welcome Amy.” It seemed cute, and we were exhausted, so we brushed our teeth and went to bed without looking closely. In the morning I found the bathroom hadn’t been properly cleaned in a long time. My husband wiped scum from the shower, and there were nail clippings on the floor, urine speckles around the toilet, and what looked like dried blood in two places on the shelf beneath the mirror. Filth had built up along the bottom of the walls and mopboards and was creeping up the wall. The bathroom door had no handle. I called the desk to ask for cleaning and was told housekeeping didn’t come in until 8am. I had a funeral to attend, so we made do. Before checkout I recorded the room, including the bathroom, and showed that everything else worked when we left and that we locked the keys inside, so nobody could go back in. I asked for corporate’s number at checkout. The general manager came out, asked what was wrong, and declined my offer to show the video. She said she’d refund us and use it as a chance to retrain staff. I hope she follows through. If you really need a Hampton Inn, there’s one in Pawtucket just off I95. I can’t say it was much better with its crazy quiet policy, $150 incidental hold, and I95 traffic, but at least it was clean.