Hyatt Place North Charleston

The location worked well for us since the coliseum was an easy walk away, and there was plenty of parking. Staff were helpful, the lobby was huge, the rooms were clean, breakfast was tasty, and I liked having a gym. It wasn’t as extensive as the Atlanta Hyatt’s breakfast, but still good. The pool was a letdown. There was a thick film over the water, and we’d cut our beach day short thinking we could swim. The pool area was also 94 degrees, which would have been miserable even with clean water. In the room, the bathroom door hit both the toilet and shower, and the bathroom was hard to use if you’re around 5’10” or taller. The walls are so thin you can hear someone snoring next door all night. The parking lot isn’t secured, and turning on the bathroom light also starts that loud helicopter-like vent. I’d still come back, all things considered.

One elevator was out of order while we were there, and the other moved so slowly that the stairs might be quicker if you can manage them. Our room was spacious, with comfortable beds, and had the feel of a little studio apartment. The welcome was just as good. Two staff members greeted us with smiles at check-in and offered plenty of suggestions when we asked about local dining and authentic area food. We followed their recommendations and were glad we did. We’ll stay here again.

The pool was the main disappointment. We’d hoped to use it, but the water was so murky you couldn’t see the bottom, even though it was only a couple of feet deep. The staff were really nice and accommodating, and breakfast was amazing.

I was left with a very frustrating impression of Hyatt Place North Charleston after check-in on January 14, 2026, around 8:00 PM. I had prepaid through Expedia, brought the card used for the reservation and a valid government ID, and my last name matched. The booking used the name I commonly travel under, rather than my legal name, as it has for more than 10 years without a problem. We waited at the front desk for an unreasonable amount of time with no explanation or apology. The agent was dismissive and made the process harder than it needed to be. At one point he said, in a condescending tone, “It’s my first day on the job. I don’t know.” It felt like he was lecturing or embarrassing a paying guest instead of taking responsibility. He then walked away in the middle of check-in without saying anything, to handle something at another property. We stood there for several minutes before he returned and carried on as though nothing had happened. That was extremely unprofessional. Once check-in was finally done, nobody told us where to park or whether there were fees, or when and where breakfast was served. Those are basic things I expected at a Hyatt Place. This was one of the worst check-in experiences I’ve had, and completely unacceptable for a Hyatt-branded property.