Monica H.
The morning breakfast was decent, and the workout room had three pieces of equipment and was okay. We picked this hotel for its pool and location about 15 minutes from the children's hospital, and the price was reasonable, but the stay wasn't great. Service was just okay, without cheerful greetings. When I called about the cable box, they told me to unplug it and plug it back in, even though I'd already tried that, so I streamed a movie for the kids on my laptop. The pool was chilly despite being advertised as heated. The hot tub looked gross, and black stuff floated around when the bubbles came on. The pool door was very hard to open from inside, which felt like a hazard. The sheets had some stains, and the place needs upgrades.

