AC Hotel by Marriott Orlando Downtown
About this property
Want to save money while travelling? It’s easy! Hotel "AC Hotel by Marriott Orlando Downtown" is located in Orlando. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Mad Cow Theatre, Orange Avenue and Kia Center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Languages
- English
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
Standard Double room: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- water
- workstation
Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- private-bathroom
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
Standard Quadruple room: Room Amenities
- wardrobe
- water
- workstation
Standard room
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- private-bathroom
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
Standard room: Room Amenities
- wardrobe
- water
- workstation
1 / 6 Standard Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- private-bathroom
- safe
- tv
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The Skybar was nice, but it couldn't make up for how stressful and poorly handled the rest of my stay was. On the morning I left, I was ready for my flight when staff said my car key had been misplaced and needed to be fetched from somewhere else. I waited outside under a lot of stress, then the valet manager said he had actually had my key all along. It turned out to be a communication problem. When I told security and the front desk what had happened, they said the hotel wouldn't compensate me if I missed my flight. I made it, but only narrowly, and their response showed little concern for the situation their staff had caused. I paid $750 for three nights, a $150-per-night deposit ($450 total), and $30 per night for valet, bringing the total to $1,290. I was told the deposit could take up to 7 days to return to my card. For those rates, I expected better value and more professionalism. The room wasn't properly cleaned, and the floors looked poorly maintained. There was no microwave or snacks, and the only complimentary item was one tiny bottle of water. The bathroom hand shower was faulty too, spraying from the side of the wand and making it hard to use. Between the cleanliness, maintenance, high charges, slow deposit return, poor communication, and dismissive staff response, the stay felt overrated and frustrating. Management needs to address these service problems.
The room was roomy and clean, and getting to downtown or the Kia Center was easy, just a quick walk. It had a small fridge. Breakfast and parking cost extra, though there’s an on-site garage that's convenient at $28 a day.
We liked the clean, quiet room and the easy walk to the KIA Center. We didn't hear the road noise other reviewers mentioned. The parking exit was the problem. An employee said the card reader was down, so we had to pay him. Then he wanted to photograph my driver's license, saying only that it was his protocol when I asked why. I refused a few times, and eventually he let me pay and leave without it. The whole thing felt unsafe and like it could be a scam. I don't think I'll stay here again.
I liked the room and the 18th-floor bar, but the traffic noise made it hard to sleep. It was constant and louder than at other hotels I've stayed in near major highways. The hotel gave me a noise machine and earplugs, which was thoughtful, but neither helped much. I don't know whether rooms on the other side avoid the road noise, so I'd suggest asking for one away from traffic. For my one-night visit, the room was clean, modern, and nicely designed, and the service and atmosphere were good. The bar had a fantastic view and was a nice place to unwind. I struggled to choose a rating for the categories because the noise was such a major issue, even though the hotel itself was lovely.
What a joke. If I could give zero stars, I would. They charged our card for over $400 even though they had emailed me a receipt saying it was confirmed and paid, and we hadn't asked them to use that card. We were told the money would be refunded within 24 hours, but it's been two days since checkout and we're still waiting. The room was noisy from the Skybar speakers, the air conditioning didn't work properly, and the TV had a dark line through it. We set the AC to 66, but the room stayed at 72 the whole time. Staff said it would take a few hours to change, but nothing improved. And the bathroom door didn't even have a lock.
Amenities
Everything available at this property
General Services
33 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In
- Smoke Detector
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- Hotel safe
- Lift access
- Clothes dryer
- Café
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Secure parking
Meals
3 available- Bar
- Breakfast
- Restaurant
Business Services
2 available- Event facilities
- Meeting room
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
2 available- Fitness facilities
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Fridge
- Flat Screen TV
- Shower
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
140 m 2 min walk
233 m 3 min walk
1.1 km 14 min walk
13 m 1 min walk
Attractions
20- Lake Eola Park1.1 km 14 min walk
- Orlando Science Center3.9 km
- Universal Studios Florida10.8 km
- The Wizarding World of Harry Potter - Diagon Alley10.8 km
- Fun Spot America10.9 km
Restaurants
20- Foxtail Coffee13 m 1 min walk
- El Buda Latin Asian Restaurant144 m 2 min walk
- Foodfirst Global Restaurants146 m 2 min walk
- Latin Square Inc152 m 2 min walk
- Dt Cafe152 m 2 min walk
Transit
20- Orlando International AirportAirport15.4 km
- Orlando Sanford International AirportAirport30.0 km
- Church StreetTrain140 m 2 min walk
- Church StreetTrain166 m 2 min walk
- South Division Avenue and South Hughey AvenueBus233 m 3 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card
Hotel information
- Total rooms
- 180
- Floors
- 8
- Year built
- 2020
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B


