James F.
I’ve stayed here several times before, but this time they said they had no room for me, despite my reservation made on my phone three hours before arriving. They told me they work on a first-come basis, which hasn’t been how it worked on my previous stays. When I pushed back, they said it would take another 45 minutes to find and clean a room. I’m a Wyndham Diamond member. I told them I wouldn’t come back, then booked a room at the Microtel down the street in two clicks. I was treated properly and with respect there.

