SpringHill Suites Pigeon Forge
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Omar B.
The service desk staff were very friendly, but that was about the only bright spot. I was in room 903, and the bathroom wall had a large stain; its door lock was broken too. The sofa bed had no sheet or pillow when I opened it, which upset me because I paid for a great room. At checkout, the garage door wouldn't lock, so I could take the elevator from the garage area into the lobby. The elevators also smelled strongly of marijuana. I included pictures.
Minseo K.
In January 2026, I got a very cheap rate because it was off-season. The service was good and the room was clean, with a TV that had Netflix. Breakfast didn't have many choices, but for the price it was fine. A dryer would have been nice. Also, running a blower in the parking lot after midnight wasn't a good idea. The engine was quite loud.
Rachel T.
The only real issue was that the hot tub was ice cold and out of order, but it wasn't a big deal. My husband and I came with family who hadn't been to pigeon forge before, and I was impressed. I travel a lot and am picky about hotels, and this place was top notch, with a beautiful, spacious room that was super clean. Breakfast was pretty good, and they had oat milk and a few things I could eat despite my dairy allergies. I was very happy with that.
Krayon M.
I've stayed here several times and have nothing but good things to say about the hotel and its staff. It's also in a really convenient spot for getting around Pigeon Forge. There's a young man working there who's a great example of a hard worker. Whenever I see him, he's doing his best to keep everything spotless.
Richard C.
I had to leave less than 24 hours into a two-night stay after my room was broken into. The front desk gave a room key to someone who wasn't on my reservation, creating a dangerous and threatening situation for me and other guests. It also caused an embarrassing scene that proper desk procedures could have prevented. After years in hospitality, I know you don't issue a key without checking that the person is on the reservation and has provided ID. I'll be filing a chargeback for the stay and reporting this to Marriott. If this hotel can't keep guests safe, it shouldn't carry the Marriott brand.
Amenities
Everything available at this property
General Services
28 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Express Check In
- Fire Extinguisher
- Outdoor furniture
- Room service
- Smoking allowed in bedrooms
- Indoor Fireplace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Microwave oven
- Transfer services
- Tour assistance
- Hiking
- Water fun
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
6 available- Minibar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Kettle
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
2 available- Spa tub
- Sauna
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Sports
2 available- Fitness facilities
- Gym
Pets
1 available- Pets allowed
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
835 m 10 min walk
3.5 km
371 m 5 min walk
150 m 2 min walk
Attractions
20- The Track - Pigeon Forge371 m 5 min walk
- Hollywood Wax Museum688 m 9 min walk
- The Great Smoky Mountain Wheel709 m 9 min walk
- The Escape Game Pigeon Forge831 m 10 min walk
- The Island in Pigeon Forge838 m 10 min walk
Restaurants
20- Starbucks150 m 2 min walk
- Mellow Mushroom159 m 2 min walk
- Little Tokyo Restaurant170 m 2 min walk
- Junction 35206 m 3 min walk
- Pizza Express208 m 3 min walk
Transit
20- Tram StopBus835 m 10 min walk
- Tram Stop CBus1.0 km 13 min walk
- Tram Stop DBus1.1 km 14 min walk
- Tram Stop C WestBus1.2 km 15 min walk
- Tram Stop B EastBus1.4 km 17 min walk

Stay rules
Important conditions for your stay