Sheraton Fairplex Suites & Conference Center
About this property
A great place to have a rest after an exciting day! Sheraton Fairplex Suites & Conference Center Hotel is located in Pomona. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Pomona Valley Hospital Medical Center, Disneyland Park and Disneyland LA.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Parking
- Available
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
Double Suite: Room Amenities
- towels
- tv
1 / 6 Standard Double Club room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
Standard Double Club room: Room Amenities
- tv
Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
Quadruple Suite: Room Amenities
- towels
- tv
1 / 6 Standard Quadruple Club room
- 4 guests
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
Standard Quadruple Club room: Room Amenities
- tv
Guest reviews
Recent reviews shared by hotel guests
The room itself was comfortable and the hotel is in a great location, but we were locked out three separate times during our three-day Valentine’s getaway. Every time, we had to go down to the front desk. The first incident was worst: the maintenance worker brought up the wrong device twice, leaving us outside for about 30 minutes when we urgently needed to retrieve something. Alexa at the front desk seemed uninterested and showed little empathy. Even after we explained that the same issue had happened the day before and that we were in a rush, she made us answer six verification questions. I understand security checks, but her attitude made an already frustrating situation worse. Stephanie, the manager, was understanding and helpful when we spoke, and handled things professionally. The property is beautiful, and the rooms are nice, but service needs work, especially given we spent close to $1,000 for a special trip. Management should improve training and hire people who are more attentive and responsive. Stephanie can’t be there every day.
The front desk staff were great. They offered to waive my parking, but since my company was paying, I asked if they could charge me and give me points instead. For two nights of parking at $22 a night, they gave me 5,000 points. The hotel is dated, as are the rooms, and Sheraton properties have never really been my favorite. I was upgraded to a corner balcony suite. It was a bit smaller than the regular rooms, though all the rooms are suites, and I loved the secluded balcony. It was 83 degrees in January, so I got to use it. I heard they’re planning a remodel in 2027. Housekeeping missed the bath mat, and there was only one cup of decaf, no regular coffee. Little things, but annoying. The coffee came with those tacky packets of dried creamer and Sweet’N Low instead of real creamers. The ice machine on the top floor was broken and nobody seemed concerned. In a convention hotel with one set of elevators, it was a hassle to find another working machine on the far side of the building. I’d probably stay again.
We were there for my granddaughter’s wedding and had a great stay. The suite was comfortable, and we had pleasant meals in the restaurant. Service was good from check-in through the valet who helped me to my room, and the housekeeping team. There was lots of parking too. I recommend giving it a try.
I came for a conference and was given a room near the elevator. The noise was clear every few seconds and kept me awake. I’m up at 5 a.m. every day once the elevator gets busy. The manager wouldn’t move me and only offered earplugs. My colleague had the same problem, so staff seem to know this affects rooms by the elevator, especially on lower floors. You can also hear people talking in the hallway clearly. They need to fix the elevator or improve the soundproofing. The hotel’s infrastructure seems poor, and I don’t recommend it.
The rooms were beautiful and clean, and we were comfortable. Even when staff were busy, they took care of us without rushing. The staff were awesome!
Amenities
Everything available at this property
General Services
38 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Garden
- Room service
- Linens
- Laptop safe
- Iron and board
- Laundry
- Dry Cleaning
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Family/Kid Friendly
- Extra decontamination measures
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Banquet hall
- Hot tub
- Green Key Global Eco Rating
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Wi Fi
- Internet
- Wired Internet
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Valet parking
Meals
4 available- Bar
- Breakfast
- Restaurant
- Poolside snack bar
Business Services
7 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Outdoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Pets
1 available- Pets allowed
Room Amenities
7 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
Languages
3 available- Spanish
- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
268 m 3 min walk
1.7 km 22 min walk
158 m 2 min walk
34 m 1 min walk
Attractions
20- NHRA Motorsports Museum158 m 2 min walk
- Ganesha Park390 m 5 min walk
- Ted Greene Park1.5 km 19 min walk
- Kiwanis Park1.7 km 21 min walk
- Lincoln Park Historic District1.9 km 24 min walk
Restaurants
20- McKinley's Grille34 m 1 min walk
- King Taco471 m 6 min walk
- Chicken Charles556 m 7 min walk
- George Lopez' Chingon Kitchen580 m 7 min walk
- Kaboom607 m 8 min walk
Transit
20- Ontario International AirportAirport15.2 km
- San Bernardino International AirportAirport48.7 km
- Foothill Transit 197Bus268 m 3 min walk
- Foothill Transit 197Bus292 m 4 min walk
- Foothill Transit 197Bus330 m 4 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required
Hotel information
- Total rooms
- 244
- Floors
- 8
- Year built
- 1992
- Last renovated
- 2016
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
