Hilton Garden Inn Portland Airport
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Hilton Garden Inn Portland Airport" is located in Portland. This hotel is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Tate House Museum and Thompson's Point.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- German, English, French +2
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 6 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bedsheets
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- pets-allowed
- private-bathroom
Double room: Room Amenities
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
- workstation
1 / 6 Mobility/hearing access Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- pets-allowed
- private-bathroom
- safe
- shower
Mobility/hearing access Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
- workstation
1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- shower
Deluxe Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
- workstation
1 / 6 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- shower
- telephone
Double Junior Suite: Room Amenities
- toiletries
- towels
- tv
- water
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The service was good, and the cookies may have been the only other good thing. I've stayed at Hilton hotels all over the Northeast, in both Canada and the U.S., and this was one of the worst experiences, if not the worst. Some of it was my fault for not reading the fine print, but management also hasn't kept the place up to what I consider Hilton standards. My mistake was assuming breakfast would be free. Of about 10 different Hiltons in the last two years, this was the first where breakfast wasn't complimentary. I also had to pay for parking. I picked a Hilton brand thinking breakfast was included and didn't realize some locations don't offer it that way. The food was poor for the $15 plus tip I paid. The hash browns tasted okay but looked and felt steamed, even though I was there at 6am when it should have been freshest. The sausages seemed like they might have been from the day before, and the eggs were gray. The bacon was good. Of the three fruit bowls, the top one was dirty, as was the top plate beside it. That price seemed fair for a small buffet, but not for that quality. Our room was 329, on the top floor. The hallway floor was strangely uneven, with soft spots, and inside the room there was a soft patch between the bed and TV stand, like a hole covered by plywood. There was change under the bed when we arrived, Cheeto dust on the floor, and hair in the tub. Downstairs, the hot tub had a fake nail floating in it, and the floor was dirty and sandy.
We had a lovely Valentine’s weekend. Making a reservation was easy even close to the dates we wanted, and the rate felt fair. The location was great, and we enjoyed the hot tub in the pool room. I thought paying a little more for the breakfast buffet was worth it. Hilton breakfast has never disappointed me.
I usually stay at Hilton and have never been disappointed, but this time was frustrating. I used the app to check in, choose my room, and get a digital key, only to find the room wasn't ready when we arrived. We had to take a different one, which made the whole process pointless. Then we couldn't open the door because the handles were upside down. The wait for the front desk was so long that we gave up and hung up. A worker we flagged down eventually showed us the handle had to be lifted. The smell of bleach in the room was overwhelming. We opened the window and went out for six hours, but it was still so strong when we got back that it was hard to sleep. I'd also filtered for free parking and breakfast, but got neither. We had to pay for both.
The staff were great, and the price was good. One thing I didn't realize is that breakfast wasn't included for the rate I paid. If I'd known, I'd have made better food arrangements. I may have remembered it wrong, so I don't blame the hotel.
I've been a Hilton Honors member for years because I've appreciated Hilton's bedding and general cleanliness. This visit let me down, especially at the pool and bar, and fell well below what I expected. The pool area was filthy, with hair in the water, people eating and drinking nearby, and food and garbage on the floor. It didn't meet Hilton's usual cleanliness or presentation standards. I went to the bar later for a drink and was the only guest when I arrived. After I finished my first drink, a few others came in and ordered. My empty glass sat in front of the bartender for about 15 minutes while she served people at the far end of the bar. It seemed she was more interested in personal conversations about herself than giving attentive service.
Amenities
Everything available at this property
General Services
67 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Room service
- Indoor Fireplace
- Linens
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Microwave oven
- Airport transportation
- Transfer services
- Korean
- Picnic area
- Sun Deck
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Luggage room
- Printer
- Audio Visual Equipment Rental
- Casino
- Game room
- Hot tub
- Picnic
- Jet ski
- Diving
- Sailing
- Horse riding
- Billiards
- Bowling alley
- Skiing
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water (at extra charge)
- Kettle
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Spa tub
- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Beach/pool towels
- Outdoor freshwater pool
Sports
4 available- Fitness facilities
- Gym
- Fitness
- Tennis
Children
1 available- Babysitting and childcare
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- TV lounge
Languages
4 available- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
677 m
2.0 km 25 min walk
3.2 km
354 m 4 min walk
Attractions
20- Western Promenade3.2 km
- Southworth Planetarium3.5 km
- Mayor Baxter Woods3.7 km
- Portland Museum of Art4.3 km
- Victoria Mansion4.4 km
Restaurants
20- Linda Bean's Lobster Cafe354 m 4 min walk
- Burger King359 m 4 min walk
- Starbucks Coffee Company413 m 5 min walk
- Waypoint Restaurant452 m 6 min walk
- Hms Host535 m 7 min walk
Transit
20- Portland International JetportAirport677 m
- Maine Mall HannafordBus2.0 km 25 min walk
- Portland Transportation CenterBus2.0 km 25 min walk
- PortlandTrain2.0 km 26 min walk
- Thompson's PointBus2.1 km 26 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Parking
Parking - Extra charge may apply
Rules and eligibility
Children
Ages 0-18 - Extra bed available
Hotel information
- Total rooms
- 124
- Floors
- 3
- Year built
- 2001
- Last renovated
- 2014
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
