avid hotel Pueblo North by IHG

There are comfortable spots in the lobby to work, chat, or eat breakfast, and the free TV selection is good. The coffee was the weak point. Otherwise, it’s a modern, functional place with nice beds, quick Wi-Fi, good hot water and plumbing, and a handy spot near restaurants, gas, and the highway.

Agatha, the manager, was courteous and professional, and the whole staff was friendly. Devon at breakfast and the housekeeping team worked hard and were accommodating. The rooms make good use of the space, with comfortable beds, glass shower doors, good water pressure, and a very clean feel. For me, five stars means excellence, not luxury, and this place deserves them.

I stay in the area often, and this hotel has enough room and amenities to be comfortable without costing too much. It’s easy to reach from the highway, with Starbucks and fedex nearby. The place is fairly new, clean, and everything works, with no smoke residue. Breakfast is served daily with a range of basic choices, and every staff member I’ve dealt with has been helpful.

Louis and Evelyn were fantastic, and their customer service was top tier. The room was clean, but it felt cold, lonely, and far too small. It’s very basic, so fine if you only need somewhere to sleep. For a place to relax and spend time, I’d look elsewhere.