Hotels in Rochester, US
DoubleTree by Hilton Rochester Mayo Clinic Area
Smoke-freeFamily friendly
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "DoubleTree by Hilton Rochester Mayo Clinic Area" is located in Rochester. This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel — Mayo Park, American Cancer Society Hope Lodge and Plummer House.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.
If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a sauna and a spa center. Sports fans are going to love a fitness center. Swimming fans are going to enjoy a pool and an indoor pool.
The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a shower. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 23:00
- Check-out
- Until 12:00
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 2 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bath
- coffee
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- shower
- tea-or-coffee
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1 / 6 Executive Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- toiletries
- tv
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1 / 6 Deluxe Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.2/10
Excellent Featured review
Helen B.
2/10
The room rate was $85 higher in the charges than the price and taxes in the confirmation email I got after booking directly on Hilton's website. I raised the discrepancy at the end of my stay and was repeatedly told Bruno, the GM, would call me back. He never did, for weeks. After several more attempts and unkept promises, I filed a credit card chargeback and sent my card company the Hilton confirmation email. The hotel still won't return my calls and has given the card company, in my view, fraudulent statements about the billing. They keep arguing they don't have to honor the emailed confirmed price, despite my sending it multiple times. I suspect there's a problem with the Hilton app, or the hotel changes the rate in the app at check-in. If you're checking in after anesthesia for a medical procedure, don't assume they'll honor your confirmed rate. There was also misconduct by a guest in the room next to mine. I lost two nights of sleep and had to ask the hotel to call the Rochester police. I can only assume this may have been some kind of retaliation. If you're going to Mayo Clinic for medical care, stay far, far away. This hotel seems to think it's acceptable to fleece seriously ill guests. I've spent many nights here, but will never return. Taking advantage of people dealing with serious illness is deplorable.
Katherine M.
10/10
They even brought our dogs welcome bags with treats, toys, and potty bags. I'm incredibly grateful for the comfort and peace the staff gave us during a difficult time at Mayo Clinic. This hotel has felt like a second home. The welcome started with the valet team before we even checked in, and continued at the front desk, where the staff were some of the most accommodating we've ever experienced. I'm especially thankful to Bakar at the front desk, who moved mountains to get the right rooms for our families.
S7wa L.
10/10
The room was beautiful, and the service was excellent. We slept like the dead, thanks to the divine pillows and blankets. The bathtub was big enough to swim in! We only stayed one night, and the hotel was busy. Nice restaurant in the lobby.
Samuel R.
2/10
My single room was charged twice to my corporate card. I checked in on my phone, then asked for a physical card at the front desk. Neither Bruno the manager nor general manager Mike Bryan has returned calls. For the past two weeks, my employer's travel agent and even Hilton corporate haven't been able to reach them. My employer told me to mark the duplicate charge as fraudulent. This is the worst customer service I've ever had at a Hilton, truly crazy. Stay away.
Sharon W.
10/10
The car service to and from Mayo was outstanding, and we really enjoyed our stay. Everyone was accommodating, polite, friendly, and caring, and ready to help. Highly recommend this hotel.
Amenities
Everything available at this property
60 Facilities
General Services
29 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express Check In/Check Out
- Bridal suite
- Room service
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Cafe
- Microwave oven
- Airport transportation
- Transfer services
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Bar
- Restaurant
- Kitchen
Business Services
4 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
Recreation & Wellness
5 available- Spa tub
- Beauty services
- Sauna
- Spa
- First Aid Kit
Pool and beach
2 available- Swimming pool
- Indoor Pool
Sports
2 available- Fitness facilities
- Golf сourse (within 3 km)
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus 2nd St & 1st Ave SE
100 m 1 min walk
Closest Airport Rochester International Airport
13.0 km
Top attraction nearbyMayo Clinic Falcon Nesting Box
293 m 4 min walk
Dining nearby 20 Restaurants
20 m 1 min walk
Attractions
20- Mayo Clinic Falcon Nesting Box293 m 4 min walk
- Central Park465 m 6 min walk
- Heritage House480 m 6 min walk
- Soldiers Field Veterans Memorial810 m 10 min walk
- Silver Lake Park1.1 km 14 min walk
Restaurants
20- Pescara20 m 1 min walk
- Mill Valley Kitchen26 m 1 min walk
- O'Neill's Pizza Pub51 m 1 min walk
- Bravo Espresso & Gourmet60 m 1 min walk
- Bb's Pizza Express67 m 1 min walk
Transit
20- Rochester International AirportAirport13.0 km
- 2nd St & 1st Ave SEBus100 m 1 min walk
- 2nd St SE & 1st Ave SEBus166 m 2 min walk
- Downtown Transit Center Station BBus185 m 2 min walk
- Downtown Transit Center Station ABus187 m 2 min walk
Stay rules
Important conditions for your stay
Check-in23:00Front desk timing
Check-out12:00Departure timing