Hampton Inn Rochester South

We'd stayed at other La Quinta hotels without problems, and this may have been a fluke, but I won't return to this one or recommend it. My family was there for my daughter's pageant, and this was one of the worst stays I can remember after years of traveling. A few people were genuinely kind: the person who heard my complaints was helpful, the breakfast worker made my daughter a waffle when a breast-cancer survival group wouldn't notice she was waiting at the waffle maker, and our room was clean without smelling of chemicals. Things went wrong starting at check-in. The clerk greeted me, then took a call from someone looking for a room and checked on them while silently tossing things on the counter for me. My room number wasn't written on the key folder, so I had to find it on my reservation papers. Neither key worked, though a nicer staff member reprogrammed them. Inside, the comforter had come loose from its cover. Whoever cleaned last had balled it up inside the cover and pushed it under the bed. Friday breakfast was microwaved potatoes and breakfast pizzas, I think, that made me feel sick. The second morning was better except the eggs turned metallic and plasticky after about four bites and became hard to eat. I chose the hotel partly for the hot tub because I'd recently hurt my back. At first it was cold, perhaps colder than the pool. Once I adjusted, the jets felt good, so it wasn't a complete loss. I reported it, and the helpful person who'd fixed the keys said they'd fired the maintenance worker that morning and she'd call someone in the morning. The next evening, after a long day at the pageant, steam on the pool room windows made us hopeful. But the room was like walking into tear gas, which I've experienced. There was so much chlorine that it was nearly uninhabitable. We tried the tub for a minute or two, but my eyes felt like they were bleeding even while closed. We left to rinse our suits; my daughter's left a pink puddle on the floor when we hung it up. We were inside less than five minutes, yet all three of us had eye and throat pain afterwards. My daughter lost her voice the next day, on interview day at the pageant.