Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +5
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
marisela V.
The best part for us was the 13th-floor view across the city, with a close-up look at planes taking off and landing. We hadn’t planned our night very well while in town for an RV show, and after walking through the Crowne Plaza to reach the convention center, we stopped at the desk to see if a room was available. It was, which we were grateful for, but $250 for one night without breakfast was a surprise. We found out the buffet cost $17 per person, and instead paid $11 for a muffin. I wish the attendant had mentioned breakfast when we booked so we could choose. The room was clean and comfortable enough, with a spacious bathroom, modern bowl sink, and plenty of warm water. The bed was comfortable, but it was cold even with the thermostat at 76°, so we called down for another blanket because the bed had little more than thin sheets. Dinner at Chicago Fire Oven was a letdown. We waited a long time to be seated and then spent more time waiting at the table. We both ordered $19 burgers and enjoyed sharing dessert first since it was Valentine’s Day, but the service was poor for the price. Other tables that arrived after us were served before us, nobody checked back, and we had to ask for the bill. We also had to get the bill corrected because a drink we ordered never arrived. I’m glad they had a room when we needed one, but spending nearly $300 for less than 16 hours makes it hard to see myself choosing this hotel again. It did work for the situation we were in.
Gina M.
The room did what we needed for World of Wheels at the Donald E Stephen's convention center. The restaurant was a different story. Both times we went, it was quiet, but the manager and servers ignored us even while making eye contact. The wait staff were a little better than the manager, but neither checked on us after the food arrived. We had to walk up and ask to pay on both visits. The food was just okay, about what you’d expect from hotel dining.
Natasha R.
The staff were excellent, and the pool and workout area were nice. It was fairly quiet even though I was there during a convention. The on-site restaurant had decent food. My room was okay, though it could use a few cosmetic fixes and updates. Remember to get your parking stub validated.
Calvin L.
My wife and I came from Denmark for a convention in Rosemont, and we needed some help figuring out the area. Vito at the hotel front desk was exactly the person we needed. He showed us what we could do and helped with our bags and whatever else we needed during the stay. I think he was Italian based on his name, which is easily an Italian name. I couldn’t be more grateful. Thanks to Vito, and God bless his soul!
Edin K.
The whole stay felt easy and welcoming. The hotel was clean, comfortable, and well run from beginning to end. Vito at the front desk was friendly and professional, and went out of his way to make sure everything was taken care of. His service really stood out. I’d gladly stay again and recommend it to others.
Amenities
Everything available at this property
General Services
73 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Interconnecting rooms available
- VIP room amenities
- Linens
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Cafe
- Coffeemaker
- Airport transportation
- Transfer services
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Nearest Bus / Metro Stop
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Printer
- Hot tub
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
4 available- Free Wi Fi
- Internet
- Wired Internet
- Wi Fi
Parking
1 available- Car park
Meals
8 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Set menu lunch
- Set menu dinner
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- Sauna
Pool and beach
2 available- Indoor freshwater pool
- Outdoor freshwater pool
Sports
1 available- Gym
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
6 available- Spanish
- German
- Russian
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
132 m 2 min walk
782 m 10 min walk
402 m 5 min walk
10 m 1 min walk
Attractions
20- iFLY Indoor Skydiving - Chicago Rosemont402 m 5 min walk
- Minecraft Experience Chicago: Villager Rescue647 m 8 min walk
- North Village Park1.3 km 16 min walk
- Catherine Chevalier Woods1.4 km 18 min walk
- Monument Park1.6 km 20 min walk
Restaurants
20- TJ Cinnamons10 m 1 min walk
- Chicago Fire Oven Restaurant23 m 1 min walk
- Caddy shack Rosemont Il27 m 1 min walk
- Off the Park113 m 1 min walk
- Bistro Cafe133 m 2 min walk
Transit
20- O'Hare International AirportAirport3.6 km
- Chicago Midway International AirportAirport23.2 km
- Balmoral & Fashion Outlets WayBus132 m 2 min walk
- River Road & BalmoralBus161 m 2 min walk
- Balmoral & Park PlaceBus161 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card
Parking
Parking - Extra charge may apply