Holiday Inn Express Hotel & Suites Santa Cruz by IHG
About this property
Want to save money while travelling? It’s easy! Hotel "Holiday Inn Express Hotel & Suites Santa Cruz by IHG" is located in Santa Cruz. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Ocean Street, Santa Cruz Mission State Historic Park and Pacific Avenue.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mirror
- pillows
- private-bathroom
- safe
Suite: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wi-fi
- workstation
1 / 6 Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- pillows
- private-bathroom
- tea-or-coffee
- telephone
Standard room: Room Amenities
- toiletries
- towels
- tv
- wi-fi
- workstation
1 / 6 1 Bedroom Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Guest reviews
Recent reviews shared by hotel guests
The staff were friendly and easy to find, and the room had just been renovated. But the construction was loud, including at 9 on Sunday morning, and I’d wait until that work is finished before staying. The door was difficult and noisy to open, and the shower leaked because the sliding door seal wasn’t fitted properly. Breakfast was disappointing over our four days: the same food every other day, sausage as the only meat, lumpy oatmeal, and pancakes that stayed undercooked in the middle. The juice and coffee were good, and parking is underground.
We had so much room that there was space for a dance battle in the middle. Seriously, it was the biggest hotel room I’ve ever had. The place is older, though not ancient, and the location worked well: food places are right nearby, and downtown is about a 20-minute walk. I’d stay here again if I came back.
Good price, and parking cost well below the usual rate around here. It’s handy for the campus, downtown, the boardwalk, and Highways 1 and 17. I think it’s the only IHG property, which is a plus if you’re a member.
The room felt worn and dated for more than $300 a night. The window AC was noisy whenever it kicked on and disturbed our sleep, and the sofa had food crumbs on it. Breakfast was another letdown: the dining area was packed, and by 8 a.m. the food had run out. We waited over 20 minutes and when I asked the kitchen staff when it would be replenished, she impatiently said she was busy and walked away, leaving several guests without food. The location is convenient for downtown and nearby attractions, but I found the stay disappointing and wouldn’t recommend it.
Holiday Inn is usually a solid choice, but this one was at the expensive end. We chose another hotel because its nightly rate was better and didn’t fluctuate.
Amenities
Everything available at this property
General Services
58 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Outdoor furniture
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Shuttle
- Sun Deck
- Garage
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
- Airport
- Check In Hour
- Check Out Hour
- Late Check Out
- Transfer service
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Luggage room
- Non Smoking Area
- Smoking area
- Printer
- Hot tub
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
7 available- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Kettle
- Breakfast buffet
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Business centre
- Fax
Recreation & Wellness
2 available- Sauna
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
4 available- Fitness facilities
- Golf course
- Gym
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
41 m 1 min walk
42.9 km
1.8 km 23 min walk
45 m 1 min walk
Attractions
20- Ocean View Park1.8 km 23 min walk
- Depot Park2.1 km 27 min walk
- Giant Dipper2.3 km 29 min walk
- DeLaveaga Park2.3 km 29 min walk
- Frederick Street Park2.3 km 29 min walk
Restaurants
20- The Habit Burger Grill45 m 1 min walk
- Top Brand Donuts Llc72 m 1 min walk
- Firehouse Pizza78 m 1 min walk
- Noodle Time86 m 1 min walk
- Denny's Restaurant143 m 2 min walk
Transit
20- San José Mineta International AirportAirport42.9 km
- Ocean Street & Franklin StreetBus41 m 1 min walk
- Plymouth Street & Ocean StreetBus88 m 1 min walk
- Grant ParkBus183 m 2 min walk
- Ocean Street & Felker StreetBus200 m 3 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Parking
Parking - Extra charge may apply
Rules and eligibility
Children
Ages 0-12 - Extra bed available
Hotel information
- Total rooms
- 100
- Floors
- 3
- Year built
- 2009
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
