La Quinta Inn & Suites by Wyndham South Holland

Breakfast alone would make me want to stay again. Ignacia, who runs it at the La Quinta, had everything hot, tasty, and exceptionally clean. She was also on hand to help and answer questions. We'd definitely come back.

It was easy to reach from the highway, and the location worked well for us. Our room was comfortable and clean, and the service was great. At breakfast, Ignacia was attentive and helped my husband.

Ignacia was such a sweet, friendly server, and she clearly enjoys her job. The food was delicious. This was my second visit, and as a local, I'll definitely be back. A hidden gem.

I accidentally booked this hotel through a third-party app when I meant to book somewhere else in another state. I realized as soon as I saw the receipt and called right away. The person who answered said they'd help and cancel it, implying I'd get a refund, then hung up. I called back to confirm and was told they'd take care of it. Within an hour, I got an email saying they wouldn't refund the $85, even though I couldn't use the booking. They chose to keep my money instead of helping sort out the mistake. My interactions with management and staff were bad enough that I wouldn't patronize this hotel. Please don't support it or its poor customer service.