Fairfield Inn & Suites St. Joseph

The mattress felt quite firm, and the pillows were softer than I like. I usually sleep fine in hotels, even after hundreds of stays, so that stood out. Aside from the bedding, the place was neat, clean, and comfortable.

Breakfast was simple, but the eggs and sausage were hot and saved us another stop in the morning. After a long interstate drive, we needed somewhere to sleep, and this Fairfield worked well. The room was clean, the bed comfortable, and I got a great night's rest. Staff were friendly without making a fuss. When I asked for late checkout, the woman at the front desk just said, "no problem." It’s right off the highway, with gas stations and a few restaurants nearby. A clean, quiet, dependable option in St. Joe.

The hot water issue was handled quickly by the front desk staff. They patiently gave me the choice of a discounted rate or a full refund so I could find another hotel. Things can go wrong anywhere, and I appreciated how accommodating the team was.

I'm a Gold Elite member of over 20 years. At 8:45 pm on October 19th 2025, the girl wearing the KC Chiefs shirt, if management wants to check the cameras, gave me a room right off the breakfast lobby after I specifically asked for somewhere quiet away from the elevators. She'd said my room was down the hall, but it wasn't. I went back for another room, and she acted like I was a hassle. No apology, just handed me a new card. This is the first time I've ever written up a Marriott.