Catoosa Inn & Suites @ Hard Rock Casino

We lost our money after trying for two days to move our paid, nonrefundable reservation by one day. The hotel referred us to Priceline, while Priceline said a hotel manager had to approve it. I called the hotel and got through, but when I tried to reach the manager I was told to call back in an hour, then that there was no manager on weekends. They also wouldn’t tell me who I was speaking with. I made seven calls back and forth to Priceline, and it went nowhere. We were detained and asked whether we could shift the reservation to the next day, but it wasn’t allowed. The whole thing was a mess and caused a lot of stress. I’d avoid using Priceline or staying at Catoosa Inn. Bad decision and bad business all around. I won’t use either again.

The beds feel like sleeping on air, and the rooms are quiet and very clean. There’s a big bathroom, a recliner, and continental breakfast too. Hard Rock is only about 400 yards away. I’m already thinking of coming back from now on. Five stars.

Truck and trailer parking! I was surprised when I opened the door, the room was really nice and clean. The outside looked clean too, and the staff were polite and helpful. I give this hotel 8 stars! 🤩

The woman at the desk said I’d need to pay twice the usual deposit. When I agreed, she immediately said she didn’t want to rent to me and had no room available. I did nothing to deserve that rude, obviously biased treatment. I’m offended that a foreign immigrant working in hospitality would treat a native-born citizen this way. I won’t support this place anymore.