Motel 6 Waterloo, IA - Crossroads Mall - Cedar Falls

The rooms were disgusting, and ours had cockroaches. The locks in our room were broken, the pool wasn't working, and they claimed to have coffee and other things that weren't available. There was an unposted $20 deposit. They say pets are allowed, but you can't leave them alone in your room. The outside door was broken, so anyone could enter, and there was no housekeeper. There are no accommodations. I strongly recommend staying elsewhere.

The bedding and pillow had blood stains. The hallways and room were grimy, dirty, and smelled awful, and the front desk staff were rude.

We booked two rooms, and both sinks leaked when the water was on. Neither TV worked. Our room had sticky drink splashes on the walls and drink rings on the desk, and the heater was alarmingly loud. The beds looked made, but the rest of the rooms seemed not to have been serviced. We also found spiders in the bathroom in the morning. The site advertised breakfast, but all they had was coffee. I won't bring my family here again.

I was exhausted after a full day on the road with my animals, and still had to wait about 20 minutes to find anyone at the desk when I arrived. Another guest in the lobby kept calling the phones to get attention. Once I got into my room, I found well over ten live cockroaches, some adults and many babies, with the lights on. There were dead ones in the bathroom and on the desk, and five on the dusty headboard, along with a toenail. The building was run down and grimy, but the roaches were the real problem. I went down to ask about a refund or a different room, though I suspected they were probably in every room. The desk woman was gone again. I was so tired that I stayed, but left as early as I could. Around 4:30 a.m. I woke up with a cockroach crawling on my ear. I jumped in the shower, which was barely working and had a broken control, packed up the animals, and checked out. It took about ten minutes for an employee to show up. When I asked who to report the roaches to, she rolled her eyes and told me to take it up with corporate. I was scared to turn off the lights to sleep in case more came out, and worried about bringing my belongings in because of roach eggs. I was too tired and upset to get more photos, and threw the carcasses in the trash right away.