Envue, Autograph Collection

The room was spacious, nicely decorated, clean, and came with great coffee. We especially liked the rain shower, and when we asked for extra towels, they arrived quickly. Parking was fairly affordable at $18 per 24 hours, with convenient access to the hotel. It’s right across from the ferry, and I’d never taken it into Manhattan before. There’s also an indoor pool, though we didn’t get to use it. We’d definitely return.

The room had an empty fridge, no complimentary water, and an unstocked bar. I kept it tidy and sanitary myself throughout the stay and was a low-maintenance guest, yet often felt micromanaged instead of helped. Fees weren’t explained clearly. On top of an already high rate of around $300-$400 a night, I was unexpectedly charged about $150 more per night. Some managers and front desk staff were abrupt, rude, and dismissive, and even simple requests became a hassle. I stayed at the EnVue Hotel in Weehawken for about 7/8 nights. When I asked for help with our suitcases, the manager I checked in with, “WILL,” chuckled and pointed me to a wobbly cart that had a mind of its own. It was after 7pm, as I recall, and it didn’t seem busy. My daughter is disabled, and we needed assistance. I would have helped or asked someone to help if I’d seen a stranger struggling in the street. Being laughed at and refused help was something I’d never experienced at a Marriott. We’re both disabled, and I was traveling with my minor daughter. I also can’t ignore that I felt we may have been treated differently because we’re people of color. There were some kind staff members. The bartender was kind, and the restaurant hostess Amani sent up fruit, cheeses, and sparkling drinks for my little one and me the night before checkout. The housekeeping team was lovely, amazing, and accommodating, and often offered services I mostly declined because I kept the room clean myself. This hotel has potential, but leadership and staff training need serious improvement. I wouldn’t choose it again unless major changes are made.

We had a quiet, spotless room on the 8th floor, with a breathtaking panoramic view of the Manhattan skyline. It was modern and had what we needed, including a Nespresso coffee maker. The hotel is beautifully maintained and very comfortable, with a fantastic location and stunning views of New York City. Chris at the front desk made our arrival and check-in warm and easy. We had an exceptional stay at Envue, Autograph Collection.

The ferry makes it easy to get to NYC, and the views are incredible. We ate at the restaurant twice, once for breakfast and once for dinner. The food was good and the service was great. We stayed 12/3-12/5. My pillow was missing when I got home, and I’m certain I left it in the room after checking out around 10am on 12/5. We were rushing a bit, so I know forgetting it was my mistake. I called the hotel as soon as I noticed. In seven days I called four times. Twice, the front desk took my information and said someone would call, but nobody did. Another time I was transferred and left a message for the head of housekeeping, who didn’t return it. When I finally spoke with him on 12/12, he said he’d check and call me right back. I’m still waiting. I assume they couldn’t find it, but the lack of any follow-up has left a bad taste in my mouth. If this happens over something as trivial as a pillow, I wonder what would happen if you left something valuable. Triple-check your belongings before leaving, since getting them back isn’t guaranteed. I wouldn’t stay here again.