Red Roof Inn PLUS+ West Springfield
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Premium Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
Add your dates to see current rates.
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- shower
Add your dates to see current rates.
1 / 6 Deluxe Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- microwave
- private-bathroom
- safe
- telephone
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Alicia J.
I had to try three rooms in total, and every one was dirty and smelled horrible. They offered to move me after I found urine and dog hair on the bed, but the rooms all smelled like cigarettes and dogs. Signs say the property is 100% smoke-free, yet people were smoking around the place. I even saw someone open their door and walk out with a cigarette already in their mouth. After trying all three rooms, I couldn't stay and booked an Airbnb instead. I wasn't refunded even though I never stayed. The front desk guy was nice and deserves to work for a better hotel. This is a motel, not a three-star hotel, and they need to shut it down. It was a horrible experience, especially after a long travel day. I was in town because my mother had died. I asked for my money back. They replied that my case had been addressed and closed, that I was now on the DNR list, and wished me the best in the future. The message was signed RRI West Management, Red Roof + West Springfield.

Derek M.
For a quick stay, it was decent and had what I expected. The bed was comfortable, I didn't see anyone hanging around in the parking lot, and check-in was easy.
Camila R.
The upgraded room was dirtier than the regular rooms, and it only had three pillows. I got attitude from the staff when I asked for a room without pet hair, after being told they had rooms just for pets. Apparently there weren't any, or the cleaning was just bad. I bought supplies and cleaned the room myself. I forgot to take pictures of the floors because I was so shocked by the bed covers. I'd be better off at the riverdale inn motel. If you go here, stick to the cheap rooms without a fridge. Those are the cleanest, not the “luxury” rooms.
Lucy B.
I booked two nights, asked for a refund, and refused to stay because the room smelled and there were lots of people hanging around in the parking lot. It felt very unsafe. Worst experience ever, zero out of five stars. This was the response I got: “Your case has been addressed and closed. You are currently on the DNR list. We wish you the best in the future. Sincerely, RRI West Management Red Roof + West Springfield” Hannah, I still haven't heard back from the GM. Please have someone contact me. I can never get hold of the GM at this location. Did you even read my review? The DNR list?
Mark D.
The desk clerk was great and explained clearly what was and wasn't allowed. Letting my dog stay in the room was a huge plus. If you have pets and need a hotel, I'd highly recommend Red Roof inn.
Amenities
Everything available at this property
General Services
34 available- ATM
- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Television in lobby
- Room service
- Smoke Detector
- Laptop safe
- Safe Deposit Box
- Wake Up Service
- Telephone
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- hotel
- Check In Hour
- Check Out Hour
- Air conditioning in public areas
- Hotel safe
- Lift access
- Smoking area
- Deposit on arrival
- Early Check In
- Non Smoking Establishment
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Free parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
3 available- Coffee/tea for guests
- Restaurant
- Vending machine
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
11 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
112 m 1 min walk
22.8 km
2.8 km 35 min walk
75 m 1 min walk
Attractions
20- Cooks Park2.8 km 35 min walk
- Van Horn Park3.3 km
- Mittineague Park4.4 km
- Pan African Historical Museum4.9 km
- Museum of Springfield History5.0 km
Restaurants
20- MrBeast Burger75 m 1 min walk
- On The Border Mexican Grill & Cantina76 m 1 min walk
- Five Guys80 m 1 min walk
- LongHorn Steakhouse173 m 2 min walk
- Tokyo Asian Cuisine320 m 4 min walk
Transit
20- Bradley International AirportAirport22.8 km
- RIVERDALE / ASHLEYBus112 m 1 min walk
- RIVERDALE / PVTBus447 m 6 min walk
- RIVERDALE / US HWY 5Bus595 m 7 min walk
- RIVERDALE / US HWY 5Bus603 m 8 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required