Hilton Vacation Club The Historic Powhatan William

The location is great and the grounds are beautiful, and the room itself was great. They even upgraded us for free from a one-bedroom to a two-bedroom, which was very nice. But the last two nights were hell. We were in a ground-floor unit in the two-level condo, and the people above us stomped around like elephants until 3:00 am both nights. The soundproofing is terrible. I tried calling the front desk, but the computerized phone system kept routing me around and I couldn't reach anyone. Don't book the ground floor unless you don't care about sleep. We're never going back.

For what I paid, this was a great deal, and I'd stay again. I came away impressed by how well maintained everything was, even though the finishings are a bit dated. It was spotless when I arrived and very peaceful, with scenic natural grounds. The front desk staff were friendly and helpful, and the location was convenient for shopping, restaurants, and the interstate. I drove to Hampton each day, an easy half-hour commute. I've never stayed at a Hilton vacation club before, so I wasn't sure what to expect. It's like a little neighborhood with all kinds of outdoor activities. My room was really a two-bedroom apartment, with two full bathrooms, a washer and dryer, a furnished sunroom, and a deck with furniture. The kitchen had all the major appliances, plus a coffee maker and toaster.

We were here for four nights over Christmas, from the 24th to the 28th last week. The apartment was okay, but clearly older and not updated. Hot water ran out after 8-10 minutes in the shower, so two people couldn't shower at the same time or one right after the other. The internet was mediocre at best and kept cutting out, even after they said they'd fixed it. We could smell cooking from the apartment below, which wasn't pleasant. The $28.00 per night resort fee didn't feel worth it. I probably wouldn't stay again.

We just came back from a two-week vacation here and stayed in a three-bedroom suite. It had a bedroom on every floor, with two twin beds on the top floor, plus a pullout couch on the second floor. There was a full washer and dryer, a big closet, and plenty of room. We never heard the neighbors. If you're into the paranormal, Virginia Paranormal Occurrence runs great ghost-hunting tours in the manor house. David and Geri explain the property's history, then let you use their equipment afterward. We took the tour several times and loved it every time.