Complejo Del Barranco

Really great!

The games room, with pool and ping pong, was a mess, and the owner treated us poorly. We went there for our graduation trip, but the stay was a letdown. The cabins were cramped, their wooden parts felt unstable, and the refrigerators barely cooled. We had no soap, toilet paper, hand towels, dishcloths, or sheets. Hot water was usually available, though during the first few days the water was shut off for long stretches at least twice a day. We chose it because it was cheap, and I can see now that the price matched the experience. Since the staff said they couldn't handle a large group, they required us to come with responsible adults, even though we were 18. Nobody told us those adults had to be over 30 until we heard it from other people, so we had to find adults to come with us just a week before the trip. They also told us at one point that ball games and drinking by the pool weren't allowed. That should have been made clear before we arrived, especially since we were a group of graduates.

The roof leaked so badly that rain came into the room and flooded everything. The faucet even came loose, and our suitcases and mattresses got soaked. There was a huge hole overhead, too, so daylight poured in. The humidity felt like a rainforest. You hear everything here. Someone playing pool sounds like they're taking shots right beside you, and even a bathroom visit feels shared. There was no privacy at all. Management was basically absent, with no response or help when problems came up. Hygiene and health also felt like a real concern. "Inhospitable" barely describes it. The street might be drier, quieter, and safer for sleeping. If you care about your vacation or your physical and mental health, don't stay here. You don't need to book activities for an extreme experience, it starts in the room.

Great spot, though the place was filthy and nothing worked. We called it "the pavilion"! There were only three of us in a cabin for seven, so at least we had plenty of room. It wouldn't take much money to fix the place up.