Moon West Lake Serviced Apartment

Name: Moon West Lake Serviced Apartment
Address: 185 Trích Sài, Tay Ho, Hanoi, Vietnam, Hanoi, ha noi, Hanoi, VN
Rating: 8

185 Trích Sài, Tay Ho, Hanoi, Vietnam, HanoiView on Map

Smoke-freeFamily friendly

About this property

Looking for a home comfort: apartment "Moon West Lake Serviced Apartment" is located in Hanoi. This apartment is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the apartment — Cat Linh. Location Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. The tour assistance desk of the apartment will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the apartment. For example, a laundry and a safe-deposit box. At the apartment

Popular facilities

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Free WiFi

24h reception

Good to know

Check-in: From 14:00
Check-out: Until 12:00
Parking: Available for a fee
Luggage storage: Available
Smoking: Smoke-free
Room types: 4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8/10

Very Good

278 reviews

Featured review

Brent F.

May 2026

8/10

The rooms were spacious, clean, and had everything I needed, and the staff were incredibly helpful. Miss Hà especially went out of her way to make sure guests were comfortable and helped with onward travel. The hotel is right by the lake, with easy access to everything. My only reason for giving four stars is breakfast. Since it's in Vietnam, I'd have liked more variety and more authentic Vietnamese dishes. Thanks so much for a lovely stay.

Ravi C.

May 2026

4/10

After booking a larger room on Agoda, I was given a much smaller one with a tiny window and no washing machine, sofa, or window curtains. They said there were two types of standard double room and that the larger one with those features wasn't available. Then they asked for an extra 200000 vnd to provide a room with what I had booked. The Agoda room descriptions and photos felt false and fraudulent. After I moved into a room with a partial lake view, its TV didn't work either. Unreliable and unsatisfactory overall.

Tengku F.

December 2025

10/10

Coming back each day felt like coming home. The place is clean and well kept, and it's right by West Lake (Ho Tay), with nice walking nearby and some distance from Hanoi's busy streets. The staff and service were outstanding, and the price was excellent for what you get.

Abhash S.

November 2025

10/10

The basement coffee shop is fantastic, and the lakeside atmosphere is especially nice in the evening. We had a thoroughly enjoyable two-day stay at 22 Moon West Lake Residence, with service that impressed us. It's in a great spot near West Lake, one of Vietnam’s most beautiful freshwater landmarks. Just check your room selection carefully if you want a lake view. We didn't realize that had to be chosen when booking, so we missed out. Highly recommended.