Hanoi Capella Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Oliver M.
On my solo travels, this is the best place I've stayed. I arrived after checking out early from a dreadful place across the city and felt refreshed by what I found here. The room was spacious, quiet, and clean, with a comfortable bed and a balcony that looked out over the river. They only had that room left, and I was glad to get it. The staff were exceptionally friendly and attentive, and the location is about 10-15 minutes from the lake and night market, with plenty of food choices nearby. I'd definitely stay here again next time I'm in Hanoi.

Yin C.
The hosts were friendly and the room felt cozy. It's in a quiet neighborhood, with attractions nearby, so the location worked well. My AC leaked a little, the room was a bit dusty, and a mosquito bit me. Still, it was a decent room and a good stay.
Jolene P.
The towels looked like they'd been in use for ten years, and the whole place felt worn and unhygienic. My room was much too small, with old, poorly maintained facilities. The furniture felt damp and moldy, especially in the bathroom. I'd say the extra cost of a more luxurious hotel is worth it if it makes your trip more enjoyable and meaningful.
nandar A.
We'd booked two rooms, but when we arrived at midnight they couldn't provide them. They sent us to a different hotel that wasn't good, and then refused to give us a full refund even though the mistake was theirs. They took no responsibility at all. Can I give them minus stars? I can't even give one.
Mason T.
Having the hotel arrange an airport transfer made getting around much easier. The staff were easy to approach and spoke English, which was a real plus. It’s also close to several local places for coffee and food, so I thought the location was very good.
Amenities
Everything available at this property
General Services
33 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Terrace
- Private Check In/Check Out
- Outdoor furniture
- Room service
- VIP room amenities
- Locker
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet
Meals
10 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
Sports
1 available- Bike rental
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
104 m 1 min walk
21.6 km
155 m 2 min walk
14 m 1 min walk
Attractions
20- Thang Long Water Puppet Theatre155 m 2 min walk
- Hanoi Old Quarter517 m 6 min walk
- Bach Ma Temple615 m 8 min walk
- Hanoi Opera House863 m 11 min walk
- Hoa Lo Prison Relic1.1 km 14 min walk
Restaurants
20- The Crown Restaurant14 m 1 min walk
- Boulevard coffee18 m 1 min walk
- Mir Coffee23 m 1 min walk
- Cơm Rang Dưa Bò Lò Sũ24 m 1 min walk
- Laika Café26 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport21.6 km
- 23 Hàng TreBus104 m 1 min walk
- 162 Trần Quang Khải - Viện Quy hoạch Thủy LợiBus147 m 2 min walk
- HK buslinesBus157 m 2 min walk
- Cạnh phố Hàm Tử Quan (đối diện 162 Trần Quang Khải)Bus181 m 2 min walk

Stay rules
Important conditions for your stay