Hotels in Hanoi, VN
Hermes Housing- Masteri West Heights | Vinhomes Smart City
About this property
Your vacation should be comfortable! Hotel "Hermes Housing- Masteri West Heights | Vinhomes Smart City" is located in Hanoi. This hotel is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Vietnam Military History Museum and La Khe.
Location
It’s time to have a nice meal! Stop by the restaurant. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a spa center. Swimming fans are going to enjoy a pool.
Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM and a concierge.
At the hotel
In the room, there is a TV and slippers. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Room types
- 4
Room Information
Rooms
1 / 6 1 Bedroom Apartment
- Private bathroom
- private-bathroom
What's the price for your stay?
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1 / 6 1 Bedroom Studio with city view
- Private bathroom
- private-bathroom
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1 / 6 2 Bedrooms Luxury Apartment
- Private bathroom
- private-bathroom
What's the price for your stay?
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1 / 6 Standard Studio
- Private bathroom
- private-bathroom
What's the price for your stay?
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.4/10
Very Good Featured review
Lim W.
10/10
The owner was quick to reply to our questions, helpful, and prompt about resolving anything we raised. We had a great time and would highly recommend the apartment. The room itself was nice and clean, though it had no safety box or dressing table. The TV looked small for such a big apartment, but free Netflix was a nice plus. We barely used the kitchenette equipment beyond the fridge since we were out most of the time. There was an iron, and each bathroom had a hair dryer. Pool, gym, and indoor playground were free, and our children loved the pool. The building is right by the beach, but entering it or the Japanese garden requires a resident card, which we didn't have. We managed to sort it out with some guards, but it might not always work, since one guard did stop us.
JK P.
6/10
The apartment complex had a good gym, swimming pool, supermarket, and restaurants. In the apartment, the TV was broken and there was no cleaning under the bed. English wasn't spoken, and there wasn't a separate front desk service. You need to contact the owner in advance to confirm.
Quốc T.
2/10
I stayed three days and got only two towels and two bottles of water. I asked for more, and they said they'd bring them the next morning, but I waited and nothing arrived. The receptionist didn't answer when I called, and it took a long time to hear back. Terrible service!
MINH P.
10/10
The room felt clean and airy, with a faint rose scent that I really liked.
Mai A.
10/10
The owner was lovely, haha. The room was beautiful and had far more equipment and services than I expected. It was incredibly spacious, with a huge TV.
Amenities
Everything available at this property
32 Facilities
General Services
20 available- ATM
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Security guard
- Washing machine
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Laundry
- Concierge services
- Dry Cleaning
- Microwave oven
- Nightclub
- Sun Deck
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Restaurant
- Bottled water
- Kettle
Business Services
1 available- Conference Hall
Recreation & Wellness
2 available- Spa
- First Aid Kit
Pool and beach
1 available- Swimming pool
Room Amenities
3 available- TV
- Slippers
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Tòa nhà I2
135 m 2 min walk
Closest Airport Sân bay Quốc tế Nội Bài
25.5 km
Top attraction nearbyVietnam Military History Museum
2.0 km 25 min walk
Dining nearby 20 Restaurants
24 m 1 min walk
Attractions
20- Vietnam Military History Museum2.0 km 25 min walk
- Hanoi Museum4.9 km
- Vietnam Museum of Ethnology7.7 km
- Indira Gandhi Park8.1 km
- Statue of Lenin8.2 km
Restaurants
20- Mộc coffee Vin SmartCity24 m 1 min walk
- Starbeans Coffee103 m 1 min walk
- Phở Fang Vinsmart City128 m 2 min walk
- The Park coffee150 m 2 min walk
- Phở Kim161 m 2 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport25.5 km
- Tòa nhà I2Bus135 m 2 min walk
- Nhà xe Parking Zone 3Bus316 m 4 min walk
- Tòa nhà I1Bus323 m 4 min walk
- Trước số nhà 35 đường 72Bus422 m 5 min walk
Stay rules
Important conditions for your stay
Check-in14:00Front desk timing
Check-out12:00Departure timing