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About this property

You’d never want to leave such a hotel — hotel "L7 WEST LAKE HANOI By LOTTE HOTELS" is located in Hanoi. This hotel is located in 7 km from the city center. Location Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a spa center. Sports fans are going to love a fitness center. For participants of business meetings will be able to use a business center, a conference hall, event facilities. To book an excursion, consult the tour assistance desk of the hotel. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, press and a concierge. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Parking
24h reception
Breakfast available

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Multi-language staff
Room types
4

Room Information

Rooms

Double Upper House

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • slippers
  • toiletries
  • towels
  • tv
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Superior Club Floor Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • slippers
  • toiletries
  • towels
  • tv
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Superior Double room with lake view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • slippers
  • toiletries
  • towels
  • tv
What's the price for your stay?

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Superior Twin room with lake view

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • slippers
  • toiletries
  • towels
  • tv
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
782 reviews

Rohan D.

10/10

The calm, premium feel of the Tay Ho / West Lake area was a big part of what I liked about L7 WEST LAKE HANOI by LOTTE HOTELS. It’s removed from the Old Quarter’s chaos but still connected to Hanoi’s main sights, including Tran Quoc Pagoda, West Lake, Hoan Kiem Lake, Old Quarter, St Joseph’s Cathedral, Hanoi Opera House, cafés, shopping streets, and cultural landmarks. For getting around, ride-hailing apps or the concierge can help with trusted transport, since prices vary and some drivers may not speak fluent English. Fixed-price shops and supermarkets are good for coffee, tea, and packaged gifts, while the Old Quarter streets are better for small local items. Nearby Tran Quoc Pagoda and West Lake make a good first stop before heading to Hoan Kiem Lake and the Old Quarter for shopping, Vietnamese coffee, street life, and souvenirs. The hotel has modern, spacious interiors, elegant and comfortable rooms that are well maintained, and a stylish design with a polished international feel. It suited my Hanoi visit well and seems a good fit for business trips, conferences, and other events, with a nice balance of comfort, access, calm, and luxury. The higher floors offer beautiful West Lake and skyline views, especially around sunset or in the evening from the outdoor pool or restaurant area. It’s a relaxing place after meetings, sightseeing, or conference sessions, and the atmosphere is premium without feeling too formal. The team were professional, warm, and helpful with directions, transport, local suggestions, and basic travel support. That international-standard service is useful for visitors, since English isn’t always fluent everywhere in Hanoi. The location also makes it suitable for families, couples, solo travelers, conference guests, and business travelers. I’d recommend spending time at the upper-level pool or restaurant for the view. L7 WEST LAKE HANOI by LOTTE HOTELS is a five-star option for people after modern rooms, lake views, a peaceful stay, international hospitality, and access to business venues and attractions. A memorable, comfortable, elegant stay in Hanoi. 5/5.

Amy N.

10/10

I was really impressed by my first stay at a Lotte. The room was beautiful, service was wonderful, and breakfast had plenty of choices. The mall connects directly to the hotel if you feel like wandering around. I also liked how much quieter and less hectic the area is than the Old Quarters.

Megan R.

10/10

The hotel’s architecture and design are outstanding throughout, which really stood out to us as photographers. We had an amazing stay at L7 Lotte West Lake in Hanoi. Our suite was very clean and comfortable, and everyone we met was kind and accommodating. There are lots of amenities, with the rooftop infinity pool and its view, the large gym, and Lush cafe among our favorites.

Colin E.

10/10

Hedonist on the roof feels like a hidden treasure right now. The bar has a lovely mood at night, and the infinity pool is great by day. The drinks are good too, more people should enjoy it.

Amenities

Everything available at this property

29 Facilities

General Services

14 available
  • Shopping on site
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Newspapers
  • Ticket assistance
  • Garden
  • Television in lobby
  • Laundry
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Tour assistance

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

2 available
  • Breakfast
  • Restaurant

Business Services

4 available
  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall

Recreation & Wellness

1 available
  • Spa

Sports

1 available
  • Fitness facilities

Pets

1 available
  • Pets Not Allowed

Room Amenities

1 available
  • Toiletries

Languages

1 available
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Đối diện 634 - 636 Lạc Long Quân (Lotte Lạc Long Quân)

106 m 1 min walk

Closest Airport Sân bay Quốc tế Nội Bài

15.9 km

Top attraction nearbyPhủ Tây Hồ

2.5 km 31 min walk

Dining nearby 20 Restaurants

71 m 1 min walk

Attractions

20
  • Phủ Tây Hồ2.5 km 31 min walk
  • Vietnam Museum of Ethnology4.4 km
  • Quan Thanh Temple4.5 km
  • Presidential Palace of Vietnam4.7 km
  • Ho Chi Minh's Mausoleum5.0 km

Restaurants

20
  • ATK Coffee71 m 1 min walk
  • V.L.C Cafe & Fastfood74 m 1 min walk
  • hop! crêpes74 m 1 min walk
  • Base Jeep Coffe79 m 1 min walk
  • Manwah - Taiwanese Hot Pot103 m 1 min walk

Transit

20
  • Sân bay Quốc tế Nội BàiAirport15.9 km
  • Đối diện 634 - 636 Lạc Long Quân (Lotte Lạc Long Quân)Bus106 m 1 min walk
  • 596 Lạc Long Quân - Cạnh đường vào Công viên Nước Hồ TâyBus125 m 2 min walk
  • Trước 50m ngõ 689 Lạc Long QuânBus191 m 2 min walk
  • Đối diện ngõ 689 Lạc Long QuânBus241 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Deposit required