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About this property

"L7 West Lake Hanoi By Lotte - L7 Residences" is located in Hanoi. This apartment hotel is located in 7 km from the city center. Location You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the apartment hotel. For example, a laundry, dry cleaning, an ATM, press and a concierge. At the apartament hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Parking
24h reception
Breakfast available

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Room types
4

Room Information

Rooms

1 Bedroom Apartment

  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
  • shower
  • slippers
  • soundproofing
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Apartment

  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • hairdryer
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
  • shower
  • slippers
  • soundproofing
What's the price for your stay?

Add your dates to see current rates.

1 Bedroom Double Apartment

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Double Apartment

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
782 reviews

Rohan D.

10/10

The calm, premium feel of the Tay Ho / West Lake area was a big part of what I liked about L7 WEST LAKE HANOI by LOTTE HOTELS. It’s removed from the Old Quarter’s chaos but still connected to Hanoi’s main sights, including Tran Quoc Pagoda, West Lake, Hoan Kiem Lake, Old Quarter, St Joseph’s Cathedral, Hanoi Opera House, cafés, shopping streets, and cultural landmarks. For getting around, ride-hailing apps or the concierge can help with trusted transport, since prices vary and some drivers may not speak fluent English. Fixed-price shops and supermarkets are good for coffee, tea, and packaged gifts, while the Old Quarter streets are better for small local items. Nearby Tran Quoc Pagoda and West Lake make a good first stop before heading to Hoan Kiem Lake and the Old Quarter for shopping, Vietnamese coffee, street life, and souvenirs. The hotel has modern, spacious interiors, elegant and comfortable rooms that are well maintained, and a stylish design with a polished international feel. It suited my Hanoi visit well and seems a good fit for business trips, conferences, and other events, with a nice balance of comfort, access, calm, and luxury. The higher floors offer beautiful West Lake and skyline views, especially around sunset or in the evening from the outdoor pool or restaurant area. It’s a relaxing place after meetings, sightseeing, or conference sessions, and the atmosphere is premium without feeling too formal. The team were professional, warm, and helpful with directions, transport, local suggestions, and basic travel support. That international-standard service is useful for visitors, since English isn’t always fluent everywhere in Hanoi. The location also makes it suitable for families, couples, solo travelers, conference guests, and business travelers. I’d recommend spending time at the upper-level pool or restaurant for the view. L7 WEST LAKE HANOI by LOTTE HOTELS is a five-star option for people after modern rooms, lake views, a peaceful stay, international hospitality, and access to business venues and attractions. A memorable, comfortable, elegant stay in Hanoi. 5/5.

Amy N.

10/10

I was really impressed by my first stay at a Lotte. The room was beautiful, service was wonderful, and breakfast had plenty of choices. The mall connects directly to the hotel if you feel like wandering around. I also liked how much quieter and less hectic the area is than the Old Quarters.

Megan R.

10/10

The hotel’s architecture and design are outstanding throughout, which really stood out to us as photographers. We had an amazing stay at L7 Lotte West Lake in Hanoi. Our suite was very clean and comfortable, and everyone we met was kind and accommodating. There are lots of amenities, with the rooftop infinity pool and its view, the large gym, and Lush cafe among our favorites.

Colin E.

10/10

Hedonist on the roof feels like a hidden treasure right now. The bar has a lovely mood at night, and the infinity pool is great by day. The drinks are good too, more people should enjoy it.

Amenities

Everything available at this property

27 Facilities

General Services

12 available
  • ATM
  • Shopping on site
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Newspapers
  • Garden
  • Laundry
  • Concierge services
  • Dry Cleaning
  • Luggage storage

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

3 available
  • Breakfast
  • Restaurant
  • Vending machine

Business Services

2 available
  • Event facilities
  • Conference Hall

Recreation & Wellness

3 available
  • Steam room
  • Sauna
  • Spa

Sports

1 available
  • Fitness facilities

Pets

1 available
  • Pets Not Allowed

Room Amenities

1 available
  • Toiletries

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Trường Trung học cơ sở Nhật Tân - 474 Lạc Long Quân

140 m 2 min walk

Closest Airport Sân bay Quốc tế Nội Bài

16.1 km

Top attraction nearbyPhủ Tây Hồ

2.3 km 29 min walk

Dining nearby 20 Restaurants

14 m 1 min walk

Attractions

20
  • Phủ Tây Hồ2.3 km 29 min walk
  • Vietnam Museum of Ethnology4.1 km
  • Quan Thanh Temple4.3 km
  • Presidential Palace of Vietnam4.5 km
  • Ho Chi Minh's Mausoleum4.8 km

Restaurants

20
  • Tim Ho Wan - L7 West Lake Hanoi by LOTTE14 m 1 min walk
  • RuNam Lotte Mall West Lake16 m 1 min walk
  • Cafe Giảng - Lotte Westlake54 m 1 min walk
  • Phan Cafe - Lạc Long Quân73 m 1 min walk
  • Bun Bo Hue O Uong 174 m 1 min walk

Transit

20
  • Sân bay Quốc tế Nội BàiAirport16.1 km
  • Trường Trung học cơ sở Nhật Tân - 474 Lạc Long QuânBus140 m 2 min walk
  • Đối diện Khu đô thị Nam Thăng LongBus178 m 2 min walk
  • Đối diện 634 - 636 Lạc Long Quân (Lotte Lạc Long Quân)Bus219 m 3 min walk
  • CT13B Khu đô thị Nam Thăng LongBus229 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing