L7 West Lake Hanoi By Lotte - L7 Residences
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 Bedroom Apartment
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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Apartment
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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1 Bedroom Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Ethan W.
The stay at L7 West Lake Hanoi was seamless and stress-free, thanks to a team that set an exceptionally high bar for service. I relied on the concierge and staff for planning and daily needs over several days, and every interaction was clear, professional, warm, and proactive. Special thanks to Mr. Erik, Ms. Lunary, Dennis, and Leo for going above and beyond. The Club Lounge, pool, gym, golf area, and restaurants were all top-tier, especially Tim Ho Wan. The breakfast buffet had outstanding variety and quality. I’d highly recommend the hotel and would absolutely return.
Rohan D.
The calm, premium feel of the Tay Ho / West Lake area was a big part of what I liked about L7 WEST LAKE HANOI by LOTTE HOTELS. It’s removed from the Old Quarter’s chaos but still connected to Hanoi’s main sights, including Tran Quoc Pagoda, West Lake, Hoan Kiem Lake, Old Quarter, St Joseph’s Cathedral, Hanoi Opera House, cafés, shopping streets, and cultural landmarks. For getting around, ride-hailing apps or the concierge can help with trusted transport, since prices vary and some drivers may not speak fluent English. Fixed-price shops and supermarkets are good for coffee, tea, and packaged gifts, while the Old Quarter streets are better for small local items. Nearby Tran Quoc Pagoda and West Lake make a good first stop before heading to Hoan Kiem Lake and the Old Quarter for shopping, Vietnamese coffee, street life, and souvenirs. The hotel has modern, spacious interiors, elegant and comfortable rooms that are well maintained, and a stylish design with a polished international feel. It suited my Hanoi visit well and seems a good fit for business trips, conferences, and other events, with a nice balance of comfort, access, calm, and luxury. The higher floors offer beautiful West Lake and skyline views, especially around sunset or in the evening from the outdoor pool or restaurant area. It’s a relaxing place after meetings, sightseeing, or conference sessions, and the atmosphere is premium without feeling too formal. The team were professional, warm, and helpful with directions, transport, local suggestions, and basic travel support. That international-standard service is useful for visitors, since English isn’t always fluent everywhere in Hanoi. The location also makes it suitable for families, couples, solo travelers, conference guests, and business travelers. I’d recommend spending time at the upper-level pool or restaurant for the view. L7 WEST LAKE HANOI by LOTTE HOTELS is a five-star option for people after modern rooms, lake views, a peaceful stay, international hospitality, and access to business venues and attractions. A memorable, comfortable, elegant stay in Hanoi. 5/5.
Amy N.
I was really impressed by my first stay at a Lotte. The room was beautiful, service was wonderful, and breakfast had plenty of choices. The mall connects directly to the hotel if you feel like wandering around. I also liked how much quieter and less hectic the area is than the Old Quarters.
Megan R.
The hotel’s architecture and design are outstanding throughout, which really stood out to us as photographers. We had an amazing stay at L7 Lotte West Lake in Hanoi. Our suite was very clean and comfortable, and everyone we met was kind and accommodating. There are lots of amenities, with the rooftop infinity pool and its view, the large gym, and Lush cafe among our favorites.
Colin E.
Hedonist on the roof feels like a hidden treasure right now. The bar has a lovely mood at night, and the infinity pool is great by day. The drinks are good too, more people should enjoy it.
Amenities
Everything available at this property
General Services
12 available- ATM
- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Newspapers
- Garden
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Breakfast
- Restaurant
- Vending machine
Business Services
2 available- Event facilities
- Conference Hall
Recreation & Wellness
3 available- Steam room
- Sauna
- Spa
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
140 m 2 min walk
16.1 km
2.3 km 29 min walk
14 m 1 min walk
Attractions
20- Phủ Tây Hồ2.3 km 29 min walk
- Vietnam Museum of Ethnology4.1 km
- Quan Thanh Temple4.3 km
- Presidential Palace of Vietnam4.5 km
- Ho Chi Minh's Mausoleum4.8 km
Restaurants
20- Tim Ho Wan - L7 West Lake Hanoi by LOTTE14 m 1 min walk
- RuNam Lotte Mall West Lake16 m 1 min walk
- Cafe Giảng - Lotte Westlake54 m 1 min walk
- Phan Cafe - Lạc Long Quân73 m 1 min walk
- Bun Bo Hue O Uong 174 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport16.1 km
- Trường Trung học cơ sở Nhật Tân - 474 Lạc Long QuânBus140 m 2 min walk
- Đối diện Khu đô thị Nam Thăng LongBus178 m 2 min walk
- Đối diện 634 - 636 Lạc Long Quân (Lotte Lạc Long Quân)Bus219 m 3 min walk
- CT13B Khu đô thị Nam Thăng LongBus229 m 3 min walk

Stay rules
Important conditions for your stay