Sap Hotel by Connek
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Luggage storage
- Available
- Languages
- Russian, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 1 Standard Duplex room
- Private bathroom
- air-conditioning
- balcony
- bath
- bathrobe
- bedsheets
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
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1 / 2 Double Suite with balcony and with city view
- 2 guests
- full double bed
- Private bathroom
- balcony
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 2 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 2 Standard Family room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Sarah W.
The staff are what made our stay. They were incredibly friendly, explained the room and gave us plenty of useful information about the city when we arrived. We mentioned to Monica that we were heading elsewhere next and were keen to try Vietnamese food. Later she sent me WhatsApp suggestions for local places serving different dishes, and the food was just what we'd hoped for. That help meant a lot during our three days in Vietnam. We chose an upgraded room for the window and extra space. The view wasn't much, but having natural light was nice. The bed was comfortable, there was room to spread out and a nice sofa, and the bathroom was lovely. Despite being right in the middle of Hanoi, the room stayed quiet. The location is hard to beat. Step outside into the busy morning streets with vendors and bikes passing by. The lake is less than a five-minute walk away, and there are hundreds of places to eat nearby. We didn't try breakfast or the spa, so I can't speak to those. I was very happy with the hotel and service, and would stay again.
Mika T.
The room was spacious, and the facilities and amenities felt complete for a three-star hotel. The price was reasonable too. Staff were very hospitable, even the receptionist remained kind after we checked out. It's also within walking distance of the lake, tourist spots, shops, and restaurants. Thank you!
Karin A.
We only stayed one night, but the service was above and beyond. The room was cosy, clean, and had everything we needed. Breakfast was a great deal, with lots of choice and a well-done buffet. After checkout, they let us leave our luggage while we went on an overnight Ha Long Bay trip. When we came back, staff welcomed us at the door and offered drinks even though we weren't guests anymore. The receptionist noticed us struggling with our bags and quickly offered to help us get a taxi. The staff were so polite, friendly, and helpful. A superb hotel, highly recommend.
Klaus H.
After a day walking around Hanoi, I was glad to have a lift to get back up and down without taking the stairs. I also had a massage that was done really well and helped relieve my back pain. As a farewell gift, I got some extra hats that I'll put on my wall. The room was clean and nicely decorated, with lovely rose leaves as a welcome. Service throughout the hotel was very good. At the restaurant I had Eggs Benedict, fresh coffee, and a few other things, which made for a great start to the day.
Helen P.
The staff really stood out. Steve, the manager, also known as Buff, looked after us and helped make our trip fun. He speaks great English and helped us deal with a couple of issues that had nothing to do with the hotel. Where's the button for six stars? The hotel is right in the busy Old Quarter, but the rooms were surprisingly quiet. Ours was spacious, spotless, and had modern decor. Breakfast was great, and dinner in the restaurant downstairs is well worth having.
Amenities
Everything available at this property
General Services
31 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Bridal suite
- Room service
- VIP room amenities
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
Internet
1 available- Free Wi Fi
Parking
2 available- Free parking
- Parking nearby
Meals
8 available- Minibar
- Bar
- Coffee/tea for guests
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Bike rental
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
Languages
4 available- Russian
- English
- French
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
216 m 3 min walk
21.4 km
177 m 2 min walk
17 m 1 min walk
Attractions
20- Thang Long Water Puppet Theatre177 m 2 min walk
- Hanoi Old Quarter212 m 3 min walk
- Bach Ma Temple344 m 4 min walk
- Hoa Lo Prison Relic1.0 km 13 min walk
- Hanoi Opera House1.1 km 14 min walk
Restaurants
20- Mẹt Vietnamese Restaurant17 m 1 min walk
- Gia Ngư22 m 1 min walk
- Fragrance Cafe & Restaurant24 m 1 min walk
- Mỳ Vằn Thắn Sủi Cảo Mỳ Khô26 m 1 min walk
- Nhà Hàng Minh26 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport21.4 km
- HK buslinesBus216 m 3 min walk
- 54 Nguyễn Hữu HuânBus224 m 3 min walk
- 56 Hàng CânBus288 m 4 min walk
- Số 3 Hàng MuốiBus297 m 4 min walk

Stay rules
Important conditions for your stay