West Lake Lotus Serviced Apartment
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Alex B.
Breakfast was a mess: the food was cold and tasteless, and there was barely any choice. The rest of the hotel felt just as neglected, with dirt and trash around and cleaning staff who seemed inattentive. Our room was filthy too. The carpet was stained and looked like it hadn't been vacuumed in ages, and there was visible mold in the bathroom. The front desk staff were slow, unhelpful, and showed no interest in dealing with our concerns. We left with a terrible impression, and I wouldn't recommend it to anyone wanting a clean, comfortable stay.

Nico B.
A nice, roomy apartment in a good location, close to Tay Ho.
Nikos L.
Tom at reception was really helpful and friendly, and I'd happily stay here again next time. The room was very spacious and comfortable for a great price, with fast Wi-Fi, hot water, and a very clean feel. It's in a quiet area at night, close to Westlake and its many good food options. The old quarter is about a 30-minute walk or less. Security was good too, with a remote garage opener and motorbike parking on the ground floor.
Marieke D.
After booking, I found out the service flat at 84 P. Yên Phụ, Yên Phụ, Tây Hồ, Hà Nội 100000 wasn't there anymore. The operator had the taxi driver take us to another address, but the flat we ended up at was much worse and in the wrong location. That's why I'm giving it just one star.
Dylan F.
It was clean and spacious, and good value for two people. It's between the old quarter and tay ho, so you'll need some taxis. Get a grab.
Amenities
Everything available at this property
General Services
5 available- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Laundry
Internet
2 available- Free Wi Fi
- Internet access
Room Amenities
2 available- TV
- Hairdryer
What's nearby
Explore attractions, restaurants and transport around the hotel
164 m 2 min walk
18.9 km
1.1 km 13 min walk
15 m 1 min walk
Attractions
20- Quan Thanh Temple1.1 km 13 min walk
- Presidential Palace of Vietnam1.5 km 19 min walk
- Ho Chi Minh's Mausoleum1.8 km 22 min walk
- Phủ Tây Hồ1.8 km 23 min walk
- One Pillar Pagoda1.9 km 24 min walk
Restaurants
20- Sol Pizza15 m 1 min walk
- Gạo Nướng Restaurant33 m 1 min walk
- Simply Cafe40 m 1 min walk
- Cera Bar & Coffee44 m 1 min walk
- Nhà Hàng Tứ Xuyên61 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport18.9 km
- 115-117 Nghi TàmBus164 m 2 min walk
- 152-154 Nghi TàmBus175 m 2 min walk
- Hồ Trúc Bạch - Đối diện 28C Thanh NiênBus464 m 6 min walk
- Trước đường vào bãi An DươngBus469 m 6 min walk

Stay rules
Important conditions for your stay