The New National Lodge & Conference

I was really disappointed by how different the room was from the lovely pictures. It was small, the cupboards were broken, the TV didn’t work, and the towels were dirty. There was no effort put into our stay, and people made noise early in the morning without considering other guests. I booked late and was told this was the last reservation available for R1500. It felt like a total rip-off, and I’m disgusted with what was advertised compared with what I got. Such a waste of my money.

I booked and paid in full well in advance for my family to have Christmas lunch at the Hotel. Today is 24/12/2025, and when I called to ask if I could bring my own appetizers, I was told the Christmas lunch had been cancelled. The Hotel hadn’t contacted me at all. What if I hadn’t called? This is bad business, and now I have to find another venue at short notice. I’m really disappointed with the Hotel.

The rooms were spotless, and both breakfast and the staff were great. Since the hotel sits along the highway, traffic noise can get pretty loud. Soundproofing the rooms might also help keep noise from neighboring rooms out.

The rooms were spacious and clean, and the service was excellent. The location does bring some noise, though. Parking is limited and doesn't feel secure.