The Riverside Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:30
- Parking
- Available
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- kitchen
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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Deluxe Double room with river view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- kitchen
- microwave
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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Standard Triple Family room
- 3 guests
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- kitchen
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 6 Standard Triple room with view
- 3 guests
- Private bathroom
- air-conditioning
- bath
- hairdryer
- kitchen
- microwave
- private-bathroom
- safe
- shower
- telephone
- toiletries
- tv
- wardrobe
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Guest reviews
Recent reviews shared by hotel guests
Lerato M.
The room key failed twice, leaving us locked out once on arrival and again during the stay, and reception had to reset it both times. We also found a small roach each day, and there was a urine smell we couldn’t locate at first. Ventilating the room didn’t fix it, even after we asked for it to be checked and turned down. We eventually found the smell was coming from the desk chair. It was taken away after we reported it, but no replacement arrived. There were plenty of breakfast choices and the food was good, though at our first breakfast the fruit and yogurt were uncovered and unattended, with flies around them. Probably best to get there early. The family room is a good option with kids, with two double beds and a handy mini-kitchen, bar fridge, sink, and cupboard space. The bathroom is roomy, with a separate shower and tub we liked, but the basin is far too shallow to use comfortably. I liked the bar, children’s play area, and family spaces. Staff welcomed us warmly and were friendly and responsive. The hotel is fair for the price, even in peak season.

Thando M.
We ate at the restaurant during the festive season. Our waiter was friendly, but the meal and the overall experience were disappointing, with flies bothering us while we ate. The hotel used to have a great reputation, though its standards seem to have slipped lately. I’d suggest the owners look at pest control, regular cleaning, and building renovations to attract higher calibre customers.
Marlene J.
There’s a lovely laid-back entertainment area and a spa, and the views take in both the ocean and river. The staff are friendly and always around to help. You can book a breakfast pack instead of eating early; it’s packed with care and works well to save for lunch. I’ll definitely stay again.
Ruan P.
The staff were kind and helpful throughout, and I really enjoyed the stay. The room and hotel were nice, and breakfast was top notch. They hosted our Western Province masters hockey team and celebrated WP Chargers winning Durban Inter Provincials 2026. The hospitality was excellent.
Sanjay N.
Manny Govender was a real highlight for us at Riverside Hotel. He runs the restaurant tightly but with such style and finesse, and made everyone feel welcome with his humble, polite manner. He checked that we were happy with both the food and service, and his warmth and easygoing charisma made it a pleasure to talk with him. I travel all over South Africa and have plenty to compare it with, and I don’t usually connect with people so quickly. It was an honor to meet him, and Riverside Hotel did well to bring him onto the team. We stayed in December 2025 and had a wonderful time. From the moment we arrived, the reception staff were friendly and helpful, and check-in was simple. They explained the extras and specials available. The porters were patient and attentive, and we never needed to ask for anything. Restaurant staff were just as attentive, checking in and serving us without us having to seek anyone out. The breakfast menu had a huge range of dishes, and everything we tried was tasty. It sets a very high bar for other restaurants. We can’t wait to go back!
Amenities
Everything available at this property
General Services
75 available- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Dryer
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Microwave oven
- Shuttle
- Area shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Hiking
- Barbeque
- Sun Deck
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- Apartments
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Airport
- Harbour
- Entertainment Area
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- BBQ facilities
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
6 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
- Secure parking
- Valet parking
Meals
13 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Kettle
- Electric kettle
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
Business Services
1 available- Conference room
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Pool facilities
- Beach
Sports
2 available- Golf course
- Gym
Children
1 available- Babysitting service
Room Amenities
5 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 15 min walk
2.6 km 33 min walk
1.1 km 14 min walk
18 m 1 min walk
Attractions
20- Blue Lagoon Beach1.1 km 14 min walk
- Japanese Gardens1.4 km 18 min walk
- Moses Mabhida Stadium2.5 km 31 min walk
- People's Park2.7 km 34 min walk
- Durban Beach Front Promenade2.8 km 36 min walk
Restaurants
20- Hops Riverside (New)18 m 1 min walk
- Mzansi Coffee177 m 2 min walk
- Laprimo and Bhais Backyard Braais239 m 3 min walk
- Friend house Northway239 m 3 min walk
- Flavours and Flames264 m 3 min walk
Transit
20- former Durban International AirportAirport19.7 km
- King Shaka International AirportAirport23.2 km
- UmgeniTrain1.2 km 15 min walk
- BriardeneTrain2.1 km 27 min walk
- Moses MabhidaTrain2.2 km 28 min walk

Stay rules
Important conditions for your stay