Pine Lodge Resort

The outdoor staff really stood out. They went out of their way to help with our luggage several times, unload after trips, and even wash my boat. Their service and attitude were excellent. The room and housekeeping, though, were disappointing. There was a strong mould smell and what looked like mould in the carpets, the bedding smelled noticeably of bleach, and the mattresses were so hard it was uncomfortable to rest. The housekeeping staff weren’t very friendly or welcoming. The rooms and housekeeping need serious improvement.

The beach was fantastically close and full of wildlife, but the unit was extremely dated, right down to the kitchen equipment and bathroom fittings. There didn’t seem to be enough staff to look after the place properly. The electricity kept getting disrupted, and the facility couldn’t reliably keep power going. There’s a lot more I could say, but I’ll leave it there.

The rooms were lovely, clean, well equipped, and had comfortable beds. But it could get noisy when other tenants walked around in the middle of the night. The biggest problem was the smell from a nearby sewerage works. It was unbearable, and a real put-off while having a braai. It got into the unit even with the windows and doors shut. Such a pity.

I’m counting the hours until checkout, but unfortunately we booked three nights. This cabin is old and dirty. The carpets are stained and smell musty, the stove looks rusty and like it hasn’t been cleaned in years, there was hair in the fridge, and food stains on the curtains and walls. I’m absolutely disappointed and disgusted. I’d never recommend it. The place needs major upgrades and renovations.