Masego Guest House

The receptionist who checked us in and out was the one good part of our stay. She was really friendly and accommodating, and did the best she could with what she had to work with. We only booked because every decent place was full and there was nowhere else. We won't return. It was a painful lesson in planning ahead. For accommodation that may be 3-star, I knew to manage my expectations, but basics should still be there. The TV looked like it was bought in the 1990s and had no remote. The towel rack, bathroom door slider, and shower door were broken. Using the shower soaked the bathroom floor, and both the air conditioner and ceiling fan were out of order. There was only a kettle, no coffee or tea station. We were two people, but got just one towel and one bath mat, and no soap at all. The shower floor was so uneven it felt dangerous once wet, with a risk of slipping and falling. The most convenient parking for our room was across the property, reached by a very narrow passage. We had to fold the car's side mirrors in and have someone guide us through the tightest part. The marks on the wall showed that plenty of drivers hadn't done one or both. I made it through once to unload our things, barely. With more trips needed, I didn't want to risk damage and call my insurance, so I parked elsewhere and carried our belongings to the car when we checked out. Even the card machine was on its last legs. The receptionist had to walk all over the property to find signal for transactions. This guesthouse is a clear example of cutting corners and neglect.