Park Inn by Radisson Polokwane

From outside, it looks like regular Apartments, but inside it’s beautiful. Trust me, go in and see the work of art they’ve done. It’s located right next door to Peter Mokaba Stadium.

When I needed room maintenance, they responded quickly. The waiters are cute and friendly, even with difficult guests. I also liked the inclusive approach. The maintenance staff member who helped me is deaf, and that was a cool experience.

I stayed on 26 January and ordered the vegetarian burger as listed on the menu, with a chickpea patty. It came with an onion patty instead. When I politely pointed this out, the front-end manager on duty responded dismissively and unprofessionally. Rather than handle the mistake properly, the manager reprimanded me and said the uneaten meal would be “at the hotel’s cost.” Her tone, body language, and conduct felt undermining and inappropriate, especially toward a professional guest raising a valid concern. Service mistakes happen, but this reflects poorly on leadership, guest engagement, and the standards expected of the Radisson brand. Management should review the incident and take corrective action.

Reception were friendly and helpful. The restaurant is set up for mass service rather than individual tastes. It’s fine for basic business travel, but I wouldn’t choose it for an extended holiday.