Apartments Résidence Louise

The photos on the booking site were completely false. They said themselves that the pictures were for presentation only. When you arrive, the agent was rude. In my case it was a girl chewing gum, speaking French and acting like she couldn't understand English. I was left standing with my luggage while she chatted on the phone with friends, giggling, then gestured for me to go to another street and apartment. The stairway and corridors smelled foul enough to make me feel sick. Inside the supposed apartment, there were broken lights, a dirty bed and floor, black blinds fixed at the window, and a stink everywhere, like someone had vomited. The agent ignored my concerns about how different it was from the listing, then talked about taking a cash deposit and said they would charge me if I didn't agree. I think they make a mockery of guests because they know it's a trap to get you and take your money. Read the comments and don't let these charlatans take advantage of you. Avoid this place if you care about your health and sanity.

It really depends which apartment you end up with. The first-floor one was newer than the one on the third floor, but I chose the latter because it had a better bed and a microwave in the bathroom and kitchen. One good thing about H1 was its night curtains. The ones in D3 were funny and useless. Overall, it's an okay place.

Awful experience. The floor was dirty, the toilets were broken, and there was no Wi-Fi. They demanded a 200 EUR deposit on arrival without telling me in advance. After three hours of arguing with impolite people, I finally got the keys. Never again.

I can't give it zero stars, so it gets one. The worst place ever, and the worst customer service I've had. Avoid it or you'll regret it!