RED Hotel

The room was clean, and Wesley gave excellent service. But what was advertised didn't match reality. The Wi-Fi doesn't work in the rooms, and the towels look like face towels. The TV doesn't work either. I booked two rooms that were supposed to have air conditioning, but we were put in rooms with fans.

There was no Wi-Fi, and breakfast was a mess. Worst of all, there were little bugs in the bed that looked like fleas, and I woke up scratching all over. The reception was awful, and they don't solve room problems. I don't recommend it.

The breakfast had lots of choices and felt complete. The hotel was hygienic and organized, and the rooms were always clean and smelled nice. The reception team was super friendly and attentive. It's near plenty of shops and city attractions, and the price is fair for the service. Excellent, I recommend it to everyone. Thanks, RED HOTEL team.

The service was a two out of ten. The desk clerk seemed poorly informed and trained. Then the TV in my room didn't work, and they wouldn't even move me to another room. Too bad I'd already paid. Never again.