The Banks Resort

The grounds are lovely, there are lots of activities, and the accommodations are great, but the restaurant makes the stay a mixed bag. It's the only dining option on the property, and the service can be awful. One dinner took nearly three hours. Another night we pre-ordered to save time, and it was quicker, but everyone's food arrived cold. Check the bill before leaving, especially if you're traveling with a group. Charges ended up on the wrong rooms, and there were line items we couldn't account for. We got reductions of up to $500 on the final bill to correct it. Staff also seemed bothered by us and were unfriendly much of the time.

The resort itself was beautiful and kept up well. Our room was clean, the food was good and caused no illness, filtered water was easy to get around the property, and the tours we took were well organized. The concierge was great too. But arrival and departure were frustrating. When we first got there, they said our bags would be brought to the room, then left them unattended in the lobby for over an hour even though the room was ready. I eventually carried our things down several flights of stairs myself because I didn't want someone walking off with our valuables. The front desk staff couldn't answer my questions without checking with a supervisor. Worse, we confirmed our ride to another resort four times the day before, but the driver never arrived. That badly disrupted the stay and delayed our transfer, a big deal when our time in Belize was limited.

So quiet, with amazing plants all around, and the staff were wonderful. The rooftop seating at the one restaurant was really good too. The tree house was awesome, though the grass was too tall to walk through. All in all, don't miss this place, you'd regret it.

The staff were incredibly friendly, and the food was delicious, with a vegan menu, wood-fired pizzas, fresh juices, and every slush flavor you can imagine. I loved staying here. There's a great pool, hiking and swimming on site, a yoga pavilion, a tree house, and even a horse barn. One of my favorite places I've stayed, and I can't recommend it enough.