Brianna K.
We’ve been coming to the Griz for over 30 years, and the location is great for easy ski-in, ski-out access. The rooms are a good size with good options, but many of the beds need replacing. Service has kept getting worse, to the point that there’s virtually none now. We came for a family Christmas vacation with lots of things to carry up and down all the stairs, because the elevator wasn’t working. Nobody came to fix it during our five days there. The hot tub was scalding, tested at 113 degrees, which isn’t safe for anyone, while the indoor pool was freezing. With individual owners, there’s unfortunately little accountability when you need help. One family member is very allergic to cigarette smoke. We’d been assured their condo was nonsmoking, but it had clearly been smoked in, and the guest got sick over the holiday.

