Hotel Citadelle
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, French
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
1 / 4 Standard Quadruple Basement room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
1 / 5 Standard Sextuple Family Basement room
- 6 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Marie B.
The price was far too high for what we got, and I wouldn't recommend this hotel, even for one night. The room smelled strange, almost like something was being covered up, and the noise through the night was unbearable. I had earplugs with me, thankfully, or I wouldn't have slept. There was no mattress cover, and the mattress was too big for its base, making me fall off the bed twice. Every towel was stained. I've stayed in much cheaper places with clean towels and proper bedding. It wasn't worth the cost.
Arjun K.
There were cockroaches, bedbugs, and other bugs infesting our room. The front desk did absolutely nothing to help, so we had to cut our stay short and find another hotel. Disgusting. Never stay here, even if you're paid to.
Khalid M.
For one night, the room was acceptable and the motel was OK in general. There are some fast food places nearby, though it's far from downtown Quebec City. The room was very old and needed a lot of repairs and upgrades. Of the many three stars hotels I've stayed in, this was the worst.
Jill P.
For $91ca including taxes, I just needed somewhere to sleep for one night and didn't expect much. The front desk greeter was kind, and speaking French or English was no problem. We were on the main level, not in the basement, and the sheets were clean with no bad stains, whew. The room was smalllllllllll. The whole hotel was badly dated and seemed to need endless repairs. Toilet paper, hand soap, body wash, and cups looked like discount-store buys. The room was about 90% clean, with lots of corners left unswept or unvacuumed. The vibe was tired, but still here. 91 bucks, folks, 91 bucks.
Priya S.
We were in town for a basketball tournament and this was a comfortable, clean place to stay. The location worked really well, and the front desk clerk was so nice.
Amenities
Everything available at this property
General Services
20 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Luggage storage
- Wake Up Service
- Telephone
- Tour assistance
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Room service
- Non Smoking Establishment
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
3 available- Parking
- Free Parking on Premises
- Car park
Meals
2 available- Coffee/tea for guests
- Vending machine
Business Services
1 available- Fax and copy machine
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
Languages
2 available- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
396 m 5 min walk
5.0 km
2.1 km 27 min walk
327 m 4 min walk
Attractions
20- BFLY Québec2.1 km 27 min walk
- Arbraska Chauveau2.6 km 33 min walk
- Centre Fun Carie Factory2.7 km 34 min walk
- Parc des Brumes2.9 km 36 min walk
- Méga Parc3.4 km
Restaurants
20- Le Rascal - Restaurant Steakhouse327 m 4 min walk
- Eggsquis Quebec-Hamel341 m 4 min walk
- Yuzu sushi358 m 4 min walk
- Thaïzone358 m 4 min walk
- Au Vieux Duluth373 m 5 min walk
Transit
20- Aéroport international Jean-Lesage de QuébecAirport5.0 km
- W.-Hamel / Saint-Jean-BaptisteBus396 m 5 min walk
- Saint-Jean-Baptiste / de la BordéeBus471 m 6 min walk
- Henri-IVBus587 m 7 min walk
- LaurinBus631 m 8 min walk

Stay rules
Important conditions for your stay