Hôtel & Suites Normandin Lévis

The hot tub was great, and the place was quiet and clean during my two-night stay. Breakfast was basic, with extras charged separately. The rooms don't have a special view, so don't expect one. Still, it was a nice, relaxing visit.

The room was cramped, the sink was blocked, and maintenance wasn't available to fix it. They didn't offer another room, either. There wasn't even complimentary toothpaste or a toothbrush. I wouldn't recommend this place. The room was freezing, and we couldn't sleep. The thermostat wouldn't switch off, and 24°C was the highest setting. I called reception and they brought a portable heater. But because the thermostat was still set to 24°C, once the heater warmed the room above that, the main HVAC kicked in and blew cold air to bring it back down. I've never had a hotel experience this awful.

I paid an extra $15 per day for the EV charger, which was very convenient. The rooms are clean and roomy, and the staff are polite and attentive to details. There's also a small pool, nice for a quick swim or just unwinding.

The staff were friendly and attentive, and the room was clean and comfortable. The hotel’s amenities were also very good. My main concern was the included breakfast, which had little to offer people eating keto or low-carb. There was plenty of fruit, jam, peanut butter, bagels, white bread, yogurt, and oatmeal, but hard-boiled eggs were the only protein option. The coffee was good and the eggs were welcome, but without cheese, cold cuts, or other kinds of eggs, it was hard to make a balanced meal. What looked like margarine was another concern, since many people avoid it for health reasons. Most of the food was high in sugar or carbs, so it didn’t work for those watching their intake. Real butter, cheese, or cold cuts would make breakfast more inclusive. Even with that breakfast issue, I’d recommend the hotel for its service and comfortable accommodations. I hope they consider this feedback.