Bisha, a Luxury Collection Hotel Toronto

The rooms are spacious and well kitted out, and there’s a modern gym open 24 hours, plus steam rooms available around the clock. I also appreciated the snack bar and 24-hour in-room dining. The hotel has a lively bar beside the lobby and a few standout dining choices, from the Michelin star chef resturant to Kost on the 44th floor. It’s a beautiful place in a primo location, and you feel the vibe as soon as you walk in.

My first stay at Bisha definitely won’t be my last. The room was comfortable and beautifully appointed, and I had excellent meals from both Akira Back and Kōst. Gluten-free options were easy to find and handled clearly, without any fuss. Totchie, the front office supervisor, made check-in a breeze. She was welcoming from the moment I arrived and went above and beyond to make sure I felt looked after. The staff’s genuine hospitality and attention to detail are what make the big things Bisha gets right stand out. Highly recommend. I wrote more about my stay on my blog at Hadithi Ndogo.

The Nina room was super cute, and even with snow outside it felt like the perfect spot to be. Service was out of this world, so I’ll definitely come back. I loved having Kost, a really great restaurant on the 44th floor, as well as Mister C lounge and bar near the lobby.

I liked the hotel and thought the location was great, but I’m disappointed that I’m currently being charged twice for my room. There were two holds on my card for the exact same amount, supposedly for the room and incidental fee. When I asked a staff member, she said it was for parking and would be released at checkout, but that hasn’t happened. The information I was given wasn’t clear.