Darsono P.
The room looked comfortable in the photos, but when my family and I arrived, it was stuffy with hardly any ventilation and no toiletries. The floors shook whenever we opened our luggage. We also had to haul our bags up to the fourth floor because management hadn’t mentioned there was no lift. We tried to make it work for the three nights we had booked, but the noise from the restaurants below kept my family from sleeping peacefully. We’d already paid the full amount, yet after one night we moved to a better hotel because it was unbearable. In all the three continents I’ve visited, this has been the worst place my family and I have stayed. I would give it zero stars if I could. I can’t trust the positive reviews to be authentic, and I’m writing this long review because I’m so frustrated. If you don’t want your impression of Interlaken ruined, avoid this place like the plague.

