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Smoke-freeFamily friendly

About this property

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Wellness Hotel Alpenhof" is located in Zermatt. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Zermatt-Furi Ski Lift, Matterhorn Express Ski Lift and Matternhorn-gracier paradise Ski Lift. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center. For winter sports fans, the following services are available: a skiing area, a ski school, a ski transfer, ski-to-door access and ski passes. You will find these entertainment amenities on the premises: a library. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. The tour assistance desk of the hotel will help you book an excursion. You won’t have to leave your pet at home as they are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English, Italian, German and French. At the hotel Here’s what you’ll find in the room to have a rest after a long day: an alarm clock, a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Air conditioning
Bar
Breakfast available
Family friendly

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Extra bed
CHF 60 per guest/night
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
German, English, Italian +3
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • hairdryer
  • heating
  • hypoallergenic
  • mini-bar
  • pets-allowed
  • pillows
  • private-bathroom
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Design Single room

  • 1 guest
  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • hairdryer
  • heating
  • hypoallergenic
  • mini-bar
  • pets-allowed
  • pillows
  • private-bathroom
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Deluxe Penthouse Suite

  • Private bathroom
  • air-conditioning
  • coffee
  • hairdryer
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
  • tv
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Design Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • hairdryer
  • private-bathroom
  • safe
  • tv
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.4/10
Excellent
716 reviews

Lucia M.

10/10

This was my second stay at Hotel Alpenhof in Zermatt, and we can't wait to come back. The hotel is modern and beautifully designed, with a really relaxing feel. We especially loved the spa, which has both adults-only and family areas, and the perfect five-course dinner. Guests who book directly can use the e-bikes for free, definitely worth it. Thanks to the whole team!

Emily P.

10/10

The location was good, and I'd definitely stay here again. Staff were friendly and the rooms were great. There's a lot on offer, including a pick-up shuttle from the train station, mini Toblerone chocolates on the pillows, a spa with a pool, hot tub, sauna, and steam room, plus a great breakfast.

Peter W.

10/10

We stayed three days in March 2026 and had a view of the river at the front of the hotel. The room was clean, modern, and comfortably warm. Breakfast, served in a lovely traditional restaurant, was amazing and among the best we've had. The spa was extremely clean and modern, better than many we've visited in England. We didn't use the sauna because it's a naked place, which apparently isn't uncommon. The staff were friendly and helpful, especially Olya, who was super helpful.

Felix B.

10/10

The food, service, and clean room were all good. The heat was a problem, though. It was much too hot, and the only way to change that was to switch on the AC in the middle of winter, which made the air very dry. The finnish sauna design also meant it never got quite hot enough, with its high ceiling and oven and rather low benches. The location is convenient, but next time I'd choose somewhere closer to the Matterhorn Express lift, which connects to the biggest skiing area. The Sunnega area is still pretty good.

Amenities

Everything available at this property

113 Facilities

General Services

80 available
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
  • Room service
  • Indoor Fireplace
  • Smoke Detector
  • Linens
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Wake Up Service
  • Telephone
  • Diet menu (on request)
  • Cafe
  • Packed Lunches
  • Transfer services
  • Tour assistance
  • Library
  • Year of construction
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Twin rooms
  • Double rooms
  • Junior suites
  • Suites
  • Superior rooms
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Ski slopes
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Local and international calls
  • Transfer service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Concierge
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Ski storage
  • Café
  • Non Smoking Area
  • Smoking area

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Meals

8 available
  • Minibar
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Bottled water
  • Dining area

Sports

3 available
  • Golf course
  • Bicycle hire service
  • Partner’s bike shop/workshop

Room Amenities

12 available
  • Non Smoking Rooms
  • Family room
  • Cable TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
  • Towels and bed linen

Languages

6 available
  • German
  • English
  • Italian
  • French
  • Multi Language Staff
  • Portuguese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train Sunneggabahn Talstation

101 m 1 min walk

Closest Bus Wiestibrücke

112 m 1 min walk

Top attraction nearbyGornergrat Railway

235 m 3 min walk

Dining nearby 20 Restaurants

111 m 1 min walk

Attractions

20
  • Gornergrat Railway235 m 3 min walk
  • FLYBYPARA | VIP Paragliding Zermatt | Matterhorn277 m 3 min walk
  • Mountaineer's Cemetery517 m 6 min walk
  • Matterhorn Museum - Zermatlantis558 m 7 min walk
  • Kirchbrücke560 m 7 min walk

Restaurants

20
  • Resort La Ginabelle111 m 1 min walk
  • Pavillon115 m 1 min walk
  • L'Atelier Grandsire115 m 1 min walk
  • Findlerhof138 m 2 min walk
  • Zermama Bistro164 m 2 min walk

Transit

20
  • Sunneggabahn TalstationTrain101 m 1 min walk
  • WiestibrückeBus112 m 1 min walk
  • GetwingbrückeBus194 m 2 min walk
  • Zermatt GGBTrain224 m 3 min walk
  • BahnhofBus243 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 22:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Extra beds

    Extra bed (1 available) - Extra charge may apply