Hotel Palo Alto Laureles

Name: Hotel Palo Alto Laureles
Address: Carrera 74, 39d08, Medellín, Antioquia, CO
Rating: 8.6

Family friendly

About this property

The Hotel Palo Alto Laureles is located in a prime location in Medellin, specifically in the Laureles neighborhood, one of the most emblematic areas of the city. The hotel offers a range of services designed to meet the needs of its guests. These include a coffee station, a 24-hour reception, a smoking area and a mini bar on the terrace. In addition, the accommodation has rooms equipped with fans or air conditioning, a kitchen and a refrigerator, guaranteeing comfort at any time of the year. Guests also have at their disposal the laundry service, available for an additional charge.

Popular facilities

See all facilities

Free WiFi

24h reception

Breakfast available

Good to know

Airport shuttle: Available for a fee

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.6/10

Very Good

58 reviews

Featured review

Stephen M.

December 2023

2/10

There are lots of good restaurants in the area, but I’d avoid this place if you can. My room was noisy from the street, the bathroom was tiny, and the wifi was poor. The door lock broke three days ago, and after waiting an hour they were still getting a locksmith while I sat there. I asked for another room so I could sleep, but was told the hotel was full. Online, rooms were still available, which felt like a big fat lie. Be careful choosing a room too, since they use the same photo for all of them.

Vanessa C.

March 2026

2/10

We could barely sleep because the windows faced a really noisy street, and the room smelled musty. The sink pipe was broken, the shower barely worked properly, and over four days they neither cleaned the room nor changed our towels. The receptionist was unfriendly and didn’t care about what we told them. The room was small, and the hotel photo they show isn’t real. Just a terrible experience, I don’t recommend it 👎🏻👎🏻👎🏻

Camila T.

December 2025

10/10

The reception team gave excellent service. They were friendly and attentive, ready to help with whatever you might need.

Elena V.

February 2024

10/10

We’d tried to stay at another hotel in the group, but it was no longer available, so they suggested this one. From arrival, the receptionist was friendly and attentive. We had an issue with the shower and they moved us to another room quickly. The rooms are spacious and well equipped, with some offering AC and a kitchenette. There’s a lounge with complimentary coffee for guests, and the neighborhood is nice. Good value, too.

Lucía M.

April 2024

10/10

The rooms were very comfortable, with a lively restaurant scene all around and a large shopping mall nearby. A standard room for one person is about USD 20 and has a fan; a superior room costs USD 27 and includes air conditioning, a refrigerator, and a kitchenette. The superior room also has a small terrace with tables, chairs, a microwave, and a coffee maker. The facilities are complete and the location is excellent. They have flyers for thorough, affordable tours that pick you up and drop you at the hotel, which is more convenient than booking through an agency. Service was very good. I’d definitely return.